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Home Health Desktop Support

Location:
Brooklyn, New York, United States
Salary:
$80,000
Posted:
November 29, 2018

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Resume:

WEB DEVELOPER

QUALIFICATIONS SUMMARY

Goal-oriented, performance-driven, and analytical professional with hands-on experience and solid education background in procedure, web development, software development, performance issue resolution, continuous process improvement, and technology solutions implementation.

Expert at developing new servers, test scripts, and accounts; troubleshooting a virtualized environment; as well as training and directing high-caliber teams

Armed with in-depth knowledge of computer- and network-based technologies, object-oriented, web design and development concepts using Java, JavaScript, HTML 5.0, CSS 3, React.js, Angular.js, Node.js, Vue.js, ASP.NET with C#, Python and web development; Python and Windows Shell scripting; Sybase, system, network, and system security administration; network design and planning; hardware and software troubleshooting; desktop support; IT asset sourcing; programming algorithms; and Agile and Traditional (Waterfall) project management

Known for integrity as well as consistency in accomplishing tasks, achieving high-quality results, and providing superior services under pressure and within the deadline

Armed with communication and interpersonal skills; accustomed to build and maintain harmonious relationships with various individuals; bilingual in English and Russian

SUMMARY OF RELEVANT EXPERIENCE

Procedure and Program Development and Implementation

Created user manuals for hardware and software sold by the company while initiating phone conferences with clients to assist them in proper usage of product

Developed freelance, corporate, e-commerce websites using responsive web design

Designed, and created graphics for websites using Adobe Photoshop CC, and Adobe illustrator CC

Designed and used scripts through Windows Shell Scripting and Python to automate system processes while closely monitoring network for illegal activities

Implemented new employee accounts by allocating roles using Active Directory

Applied skills in creating stored procedures through MS SQL and Sybase to automate processes of retrieval and update of database records utilized by the software

Software Troubleshooting and Testing Coding

Conducted test on software and hardware for workability in a special laboratory environment while developing and fixing new machines such as severs or workstations

Devised and troubleshot a virtualized environment on daily basis to maintain 24/7 operations

Handled multiple modules by utilizing PowerBuilder development tool to generate new parts for the modules or fix other code to resolve errors

Drove efforts in encoding and executing proper business logic into assigned modules

Staff Training and Supervision

Displayed skills in training and guiding IT team members in handling hardware as well as company employees regarding the importance of security and proper usage of their workstations and system resources

Maintained active involvement in company hands-on training to transfer programming environment from PowerBuilder into Java and C++

Mentored developers in the utilization of Polytron Version Control System that automated process of versioning the newly-developed software

Growth and Development Impacts

Gained commendation from the superiors in the development and rebuilt of new products which was sold at highest quality, kept client satisfaction at 100%, and boosted sales

Earned selection to oversee the System Security Operation Team and accolades by IT director in leading and guaranteeing secure and operable company system

Received compliments from the company chief executive officer (CEO) in employing proper database skills in the automation of process of data retrieval as well as offering knowledgeable training on versioning the software

WORK CHRONOLOGY

Betscare, Inc., Brooklyn, NY

Home Health Aid (HHA) 2017–Present

Human Care Home Health Services, Brooklyn, NY

Home Health Aid (HHA)/Associate 2012–2017

Palm Gardens Nursing and Rehabilitation Center, Brooklyn, NY

Certified Nursing Assistant Recreation Associate 2007–2011

ISFWW, Inc., Newburgh, NY

Technical Advisor Web Developer 2003–2009

Ziment Associates, Inc., Manhattan, NY

System Administrator Desktop Support 2000-2003

Object Application Systems (Socrates), Inc., Manhattan, NY

PowerBuilder Developer Database Administrator (DBA) 1998-1999

EDUCATION

Bachelor of Computer Information Systems, with Specialization in Computer Forensics,

Graduated with excellence (June 2018) ú DeVry University, New York City, NY

DeVry Student Branch of Institute of Electrical and Electronics Engineers (IEEE), Member

Dean’s List Dean’s List Award GPA: 3.95

Associate of Arts in Liberal Arts and Sciences, Major in General Studies and Humanities, Aug 2006

Kingsborough Community College, Brooklyn, NY

Honor Society of Kingsborough Community College, Member

Photography Community Competitions, Participant

Graduated with distinction

PROFESSIONAL DEVELOPMENT

Certification

Computing Technology Industry Association (CompTIA) A+ Certification

Training

PowerBuilder Development and Database Administration

Web Development

Hardware and Software Administration

Network Administration

PROFESSIONAL AFFILIATION

Institute of Electrical and Electronics Engineers (IEEE)

TECHNICAL ACUMEN

Operating Systems

Windows Server (2003, 2012, & 2008) Windows (10, 8.1, & 7) Windows (7, 8, 8.1, 10, & 12 R2) Cisco IOS RedHat Linux Ubuntu Windows ME Windows XP Windows Server 8 Cisco IOS Linux

Languages

PowerBuilder C# C++ Python Scripting Java HTML 5.0 JavaScript CSS 3.0 ASP.NET PHP Sybase React.js jQuery Vue.js WordPress

Protocols

BGP OSPF OSPFv3 EIGRP IS-IS RIP RIPv2 IPv4 IPv6 RADIUS TACACS TACACS+ HSRP VRRP GLBP SNMP

Hardware

Cisco Routers (3600, 3800, and 1900) Cisco Switches (2900 Series) Dell PowerEdge Tower Servers SNAP Backup Server Network Printers Network Scanners

Tools

Active Directory Polytron Version Control System VPN MS Office Professional PVCS Adobe Photoshop CC Adobe Illustrator CC



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