Gurvinder Kaur Sharma

***,*********** *****, **, ******, Calgary

Cell No. - 587-***-****

ac7tho@r.postjobfree.com

CAREER PROFILE

Eighteen years work experience as an Office Administrator/Receptionist. Strong organizational abilities demonstrated in handling inquiries, maintaining office filling, systems, scheduling appointment and coordinating meeting facilities. Advanced computer skills in MS Office and internet. An enthusiastic and dependable performer and team player

SUMMARY OF SKILLS & QUALIFICATIONS

Bachelor of Art ( Graduate from Barkatullah University, India )

Positive and Professional image, flexible, adaptive, team player, with the ability to work well with a wide variety of people, to understand their needs and maintain confidentiality.

Ability to comply with given work schedule and follow instruction accurately.

Possess the ability to communicate clearly in English language both verbally and in Writing.

Strong working Knowledge of Microsoft Office and able to work independently with little supervision.

Demonstrated problem solving skills in challenging situations.

A goal oriented team player with analytical skills.

WORK EXPERIENCE

Office Administrator May 2018 – Present

Costco Wholesale

Answering or referring inquiries

Receiving and sorting daily mail

Provide Administration support to the office

Coordinated with head Office

Maintain a customer database

Organizing and maintaining promotional material,flyers, notice board, data entry, filling and all paper work.

Prepair all monthly and weekly report

Business Support Executive June 2012 April 2016

Max New York Life, Pune, India

Coordinated with head Office

Develop & made power point presentation

Generate new customer accounts

Allocated work and maintained perfect harmony among office filling

Generate time schedule for junior staff

Prepare weekly and monthly repost

Give the training to all sales staff for Hitting Sales targets

Maintain customer database

Receptionist March 2008- March 2012

Cybage Software, Pune, India

Receiving and sorting daily mail

Ensure reception area is tidy and presentable, with all necessary stationery and material

Direct visitor to the appropriate person and office

update calendars and schedule meetings

Arrange travel and accommodations, and prepare vouchers

keep updated records clerical receptionist duties such as filling, photocopying, transcribing and faxing

Personal Banking Jan 2003- Feb 2008

ICICI Bank, New Delhi, India

Opening an account and help customer for all account opening enquiries

Generated daily, Weekly and monthly reports

Effectively resolved customer issues

Brief customer & explain bank products and services and their benefits

Generate new business account

Receiving and sorting daily mail

Receptionist/ Office Administrator Jan 1997- Nov 2002

Touchtel, Bhopal, India

Welcomes Visitors by gritting them

Answering or referring inquiries

Receiving and sorting daily mail

Ensure reception area is tidy and presentable, with all necessary stationery and material

Direct visitor to the appropriate person and office

Order front office supplies and keep inventory badges

Volunteer Experience

Administrator Dec 2017 – Present

CIWA Calgary Immigration Women’s Association, Calgary, Canada

Interpreter for Hindi,Urdu,Punjabi,Marathi,Sindhi Clint for CIWA as well as Family Court

Provide Administration support to front desk ( 2nd 3rd 4th 5th Floor )

Communicated with clients and answered all inquiries

Organizing and maintaining promotional material,flyers, notice board, data entry, filling and all paper work.

Program assistant for the Volunteer Program

Ensure staff are notified in a timely manner of confirmation of interpretation request

Assist with Volunteer and outreach co-ordination as required

Finding interpreter volunteer as requested by different counselor

Teacher/ Administrator March 2017 Present

Dashmesh Culture Centre, Calgary, Canada

Teaching kids for Punjabi language ( Write, Read, Speak )

Helping in Administration work ( Data Entry, Filling, help kids for culture programs )

Helping all kids for religious activity

Languages

English, Punjabi, Hindi, Urdu, Marathi, Sindhi

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