Suganya Chandrasekaran (Certified Scrum Master)
Mobile: 219-***-****
********@*****.***
Professional Highlights
Certified Scrum Master with 3 years Agile Experience and a total 8.2 years IT experience
Worked as Scrum Master in retail SIM (Store Inventory Management) for devices PC, HH, Mobile (IOS and Android) – with AGILE-SCRUM methodology at Oracle India Pvt Ltd.
Expertise in Sprint Planning and Execution, facilitating stand up meetings, reviews, retrospectives and Agile metrics.
Worked in different project models like Waterfall, V-model, knowledge of SDLC, exposure to Agile - SCRUM Methodology as well. Self-starter willing to learn and adapt to new technologies
Proficient in using Test Management tools like HP Quality Center, BUGDB, Bugzilla. Experience with Atlassian Tools such as Jira and Confluence .
Excellent Inter-personal, Communication skills and an excellent team player.
CSM certified, ISTQB Certified. Expertise in writing SQL queries and backend (database) verification of data.
Domain exposure to Retail and eGRC Platform(Client / Server and Web based) applications.
Corporate training for Cognizant (Manual Testing & Functional Concepts and QTP basics)
Roles and Responsibilities – Oracle India Pvt Ltd:
Involved as Scrum Master in retail SIM (Store Inventory Management) and its integration with various modules namely RMS, RPM, Ex-Store, POS etc.
Managed sprint planning and execution, including the management of project status and progress
Facilitated daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings and involved in helping the team abide by time boxes and other agreements.
Monitoring project progress and radiating information to stakeholders. Identifying and mitigating team risks and impediments (Blocking issues, Critical defects) on daily basis
Supporting the team and Product Owner to create clear and concise Backlog items
management to understand the vision of the product, prioritize and develop software release planning.
Tracking, maintaining and communicating team velocity, release burn downs and sprint/release progress in order to create project visibility and ensure timely project adjustments
Expertise in Mock Install Activities and DB upgrades, handling Forward Ports, Web service testing using SOAP UI
Involved in Black Box Testing, Sanity Testing, System Testing, System Integration Testing, GUI Testing, Mobile Testing
Interaction with DSS - Build, Apps and other module teams for resolution of issues
Interaction with onsite team members on a regular basis and improvements in process
Roles and Responsibilities – Metricstream India Pvt Ltd:
Preparation of Test Cases for Functional, Regression and execution of Test cases to Test application functionality against user requirements
Black Box Testing, Database Testing, Regression Testing, Sanity Testing, Functionality Testing, GUI Testing, System Testing, Bug reporting and Traceability matrix
Expertise in collecting metrics and preparation of test report and bug report.
Analysing the gaps from the Requirements gathered from client, Developing Test Scenarios, Test Scripts and expected Test Results
Prepared Input Sheets for Automating projects using Internal test Automation Tool MRAFT
Set Up new instances on eGRC platform for Sandbox, QA and UAT instances hosted by us.
Direct interaction with client on webex for bug triaging and Installation activities
Support to client during UAT and Production setup.
Interaction with Internal Product, Platform and CORD teams for resolving defects for client.
Direct Release of Loads or patches to client.
Education
B.E from SRM Easwari Engineering College, Anna University, Chennai, Year of Passing 2007, 73.31%.
Certified Scrum Master
IT Experience
Period
Employer
Designation
Sep 2014 – Feb 2017
Oracle India Pvt Ltd, Bangalore
Individual Contributor
Jan 2013 – Sep 2014
Metricstream Infotech Pvt Ltd, Bangalore
Member Technical Staff
Dec 2008 to Jan 2013
Softsmith Infotech Private Limited, Chennai
Software Test Engineer
Technical Skills
Operating System
Windows 98 / 2000 / XP / 7
Testing Tools
HP Quality Center, JIRA, Oracle BugDB, OTM, Bugzilla,MRAFT
EGRC Platform
ECP installations, Upgradations, Dump Approach, Instance Creation Activities, Data Set Up for client in UAT instances
Languages
Sun certified in Java, J2EE
Server Access
FTP Client
Domain Knowledge
Retail, Banking and Finance, Healthcare
Modules Involved
SIM, RMS, RPM, X-Store, POS, GRC, Audits, ISM, CMP, RSK, Case Management
Database Access
Oracle, SQL (certified from oracle)
Documentation
MSWord, PowerPoint, MS Excel
Configuration Management
Oracle Beehive Workspace, SVN
Product Details:
Product : SIM (Store Inventory Management)
Period : Sep 2014 – Feb2017
Modules : SIM, RMS, RPM, POS, Ex-Store
Organization : Oracle India Pvt Ltd, Bangalore
Software / Tools : APP Server – Linux and DB Server - Linux
Role : Scrum Master
Product Description:
Oracle Retail Store Inventory Management (SIM) helps store personnel to perform many in-store operations:
Receive merchandise from the warehouse or directly from vendors
Replenish and order stock
Manage physical inventories and perform stock counts
Look up detailed information about merchandise items, suppliers, containers, and customer orders
Transfer or return stock
Manage customer orders
Print tickets, labels, and reports
Responsibilities:
Involved as Scrum Master in retail SIM (Store Inventory Management) and its integration with various modules namely RMS, RPM, Ex-Store, POS etc.
• Managed sprint planning and execution, including the management of project status and progress
• Facilitated daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings and involved in helping the team abide by time boxes and other agreements.
• Monitoring project progress and radiating information to stakeholders. Identifying and mitigating team risks and impediments (Blocking issues, Critical defects) on daily basis
• Supporting the team and Product Owner to create clear and concise Backlog items
• Help management to understand the vision of the product, prioritize and develop software release planning. Coordination of teams located onsite and offshore .
• Tracking, maintaining and communicating team velocity, release burn downs and sprint/release progress in order to create project visibility and ensure timely project adjustments
Project Details:
Project : Olympus & US Pharma
Period : Jan 2013 – Sep2014
Modules : Audits, ISM, NCM
Organization : Metricstream Infotech Pvt Ltd (Full-time employee under Metricstream payroll)
Software / Tools : APP Server – Windows and DB Server - Linux
Role : MTS
Project : Olympus & US Pharma
Period : Dec 2012 – Jan 2013
Modules : Audits, ISM, NCM
Organization : Softsmith Infotech Private Limited (on contract at Metricstream Infotech Pvt Ltd)
Software / Tools : APP Server – Windows and DB Server - Linux
Role : MTS – QA
Project Description
Metric Stream’s Audit Management module enables companies to manage all audits within an organization as well as audits of external entities, such as suppliers and contractors. It provides capabilities to efficiently plan and conduct audits, log and review audit findings, reporting the issues to the auditees and publishing the final report.
It enables initiation of follow-up activities such as Issue tracking and provides the ability to monitor the entire process.
Responsibilities
Preparation of FS clarification sheet. Interact with BA and internal team to identify and close gaps in client requirements
Preparation and Execution of Test Scenarios and Test Cases,
Draft test cases for CR, Analyze Business Scenarios and Implement Negative scenarios in testing,
Instance Set Up for internal QA instance using Dump Approach
Installation of Loads and patches in QA and in client environment
Regular Back Up of App and DB Dump
Smoke, Sanity, Retesting of fixed bugs followed by Regression Testing,
Updation of Bugzilla for logging and closing bugs
Preparation of Bug Report and Test Summary Report for each Load
Preparation of README to client
Client Interaction for the release of the same.
Preparation of UAT tracker categorizing defects and prioritizing the same.
Proactively arrange and participate in meetings with internal teams (Platform, CORD and Product) and with client for the early and successful closure of defects.
Preparation of Weekly Status Reports for the Project and regular reporting to the Project Solution Manager
Check in all the necessary documents and test results in SVN
Interaction with client on calls for Issue Resolution and Functionality related queries
Project : USAA-ER
Period : Feb 2012 – Nov 2012
Modules : Case Management
Organization : Softsmith Infotech Private Limited (on contract at Metricstream Infotech Pvt Ltd)
Software / Tools : APP Server – Linux and DB Server - Linux
Role : Consultant MTS
Project Description
Metric Stream’s Case Management solution for USAA’s Employee Relations Department. The application is used by includes USAA-ER business users as well as Metricstream Application Development, Professional Services, and Quality Assurance personnel. The USAA-ER case management application will provide the ability to maintain the case data pertains to the following Case Types. The application will also provide the capability of Reports, Dashboards, and E-mail Notifications. The application will restrict the access to the Case data based on the various ‘Roles’ and related activities that are mapped within the application.
Responsibilities
Understanding the functional documents and prepared gap document.
Involved in preparation and execution of Test cases
Performing Regression and Re testing
Involved in preparation and execution of Test cases
Issue Logging and Follow-up in Bugzilla
Preparation of Test Summary Report, Weekly Status Report
Coordination with Client on Issues Resolution
Project Title : Vasan Circulation and Subscription
Duration : Jan 2011 – Jan 2012
Client : Vasan Publication
Organization : Softsmith Infotech Private Limited
Project Description
Vasan Subscription is a module under Circulation project which is used to create subscription customers for the magazines. The features comprise of creating packages, subscribers, distributors and hawkers. The distributors have hawker who in turn mapped to Subscriber for distribution of the subscribed magazines. The packages are created with magazines to fit the need of varied customer interests (For Eg: FAMILY PACK, ELDERS PACK, FARMERS PACK, etc The subscriptions are created with adding different kind of packages to a subscriber. After approval these subscriptions are processed and appended to Circulation module. Vasan is a leading south Indian Publication company with their Flagship brand Ananda Vikatan. The project intends to automate the day-to-day activities of the Organization and special focus is given for accounting. The project tracks the entire Flow of the magazine from creating a magazine to the delivery of the magazine.
Responsibilities
Involved in preparation and execution of Test cases.
Performing Regression and Re testing.
Knowledge Transfer for Team members.
Preparing Bug Report Analysis using QAM.
Coordination with Client on Issues Resolution
Project Title : AdXenzo
Duration : Jan 10 to Jan 11
Client : Anavas
Organization : Softsmith Infotech Private Limited
Project Description
AdXenzo is a mobile-based system and to be developed for advertising (small to medium businesses, mostly local) as a parallel, independent system that bridges consumer-product relationship, with a similar matching mechanism. It delivers a social matching service using a matching engine with set matching rules and constraints to pair business-personal profiles based on a series of characteristics. It will replicate user account, profile and fundamental matching engine attributes. For example: AdXenzo accounts will be identified by either a unique email address or by a unique phone number.
Responsibilities
Worked as Software Test Engineer
Involved in preparation and execution of Test cases.
Performing Regression and Re testing.
Knowledge Transfer for Team members.
Preparing Bug Report Analysis using QAM.
Project Title : QA Monitor
Duration : Dec '08 to Jan '10
Client : Innovasphere
Organization : Softsmith Infotech Private Limited
Project Description
QA Monitor has features like requirements Management, Test Plan, Test Execute, Defect Management and review Management. This product is presently running live at some of Softsmith’s clients. QA Monitor Provides a great amount of analytics that would help the project managers and senior management to optimize their process.
Responsibilities
Worked as Software Test Engineer
Wrote test scenarios, test cases
Test execution and bug reporting.
Knowledge Transfer for Team members.
Preparing Bug Report Analysis
Personal Information
Father’s Name : N.Chandrasekaran
Date of Birth : 2-Feb-1986
Marital Status : Married
Address for Communication : 1733, Windfield Drive, Indiana - 46321
Visa Type : H4 EAD