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Customer Service Manager

Stockton, California, United States
28 dollars hourly
November 28, 2018

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Thomas S. Barbary 716-***-****) P.O. Box 693486 Stockton, CA 95269

Professional goals To obtain a long term position with a company that has opportunity for advancement.

Qualifications and Skills

●An excellent service record as an Experienced Transit Bus Operator for 20 years

●Flexible, self-motivating, quick learner, friendly and able to adapt to a wide range of work environments.

●Strong Computer, Supervising, Customer Service & Call Center skills.

●Knowledge of operational safety standards & regulations of all Mass City Transit Procedures

●Ability to work in a team or independently with the same efficiency and professionalism

Employment We Driver U Menlo Park, CA April 2018 to Present Driver conduct daily vehicle inspections, operate the bus on routes, and greet passengers

San Joaquin RTD Stockton, CA Jan 2017 to April 2018 Bus Operator conduct daily vehicle inspections prior to operation. Operate bus on a variety of scheduled routes.

NFTA Metro Buffalo, NY March 1996 to Aug. 2016 Transit Bus Driver conduct daily vehicle inspections prior to operation. Operate bus on a variety of scheduled routes. Assist Office Manager with operations and scheduling. Operate wheelchair lift. Office Clerk assisted Department Manager with office operations*10 years Safe Driver Award. Greet bus riders and handle passengers with misconduct or not following safety rules. While in Call Center answer switchboard for passengers complains and bus service information.

National School Bus Service Buffalo, NY 1995 to 1999 Driver operate school bus on routes within the city

Education NFTA Metro Buffalo, NY Customer Care Clerk training Bryant & Stratton College Buffalo, NY Microcomputers Systems Management and Design AS Dean’s list 4.0 National Vocational Technical Honors Society Seneca Vocational High Buffalo, NY General Education & Drafting

References upon request

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