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Customer Service Sales

Location:
San Juan, Puerto Rico, United States
Salary:
4.00
Posted:
November 30, 2018

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Resume:

Damaris Mohammed Aponte

Telephone: 407-***-****

Email: ac7t7h@r.postjobfree.com

Objective:

Experienced, trustworthy, and dependable bartender seeking a position with advancement opportunities where I can utilize my energy, spunk, creativeness and multitasking abilities in order to make money for my establishment.

Experience:

March 2012-Present Ruby Tuesday’s, Orlando International Airport Orlando, FL

Server

Provide excellent patron experiences through phenomenal customer service.

Consistently exceed sales goals by effectively managing sections and multi-tasking.

Recognized as Lead Server which includes mentoring and training new servers.

Maintained a clean and sanitary work area.

Excellent written and verbal communication skills.

Feb. 2009 – Feb. 2012 Royal Plaza Hotel, Orlando, Fl.

Bartender - Server

Responsible for mixing and serving drinks to guests and restaurant servers.

Mixing ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.

Responsible for team development, communications, sales, profit and cost control management, conceiving and implementing promotional campaign for Royal Plaza Banquet Department.

Displayed excellent customer service and cash handling skills.

Mar. 2004 - 2008 Hollywood Studios WDW, Orlando, Fl.

Lead Server/Bartender

Provide excellent patron experiences through phenomenal customer service.

Consistently exceed sales goals by effectively managing sections and multi-tasking.

Recognized as Lead Server which includes mentoring and training new servers.

Maintained a clean and sanitary work area.

Excellent written and verbal communication skills.

Nov. 1994 – 2004 Condado Plaza, Hotel & Casino, San Juan, Puerto Rico

Bartender – Banquet Captain

Provided excellent and friendly customers service.

Mixed ingredients to prepare cocktails and other drinks.

Displayed excellent customer service and cash handling skills.

Served food to customers seated at the bar.

Always checked customers' IDs to make sure they met age requirements for alcohol and tobacco purchase and consumption.

Ordered supplies from outside vendors and maintained an inventory of supplies.

Oct. 2000 – 2004 Carribean Bacardi Corp., San Juan, Puerto Rico

Head Master Bartender

Responsible for the creation of different new cocktails from Bacardi product.

Represented the company in different bartending competition, giving the company prestige winning on several occasions.

Education:

1993 - 1995 Hospitality School of Puerto Rico, San Juan, PR.

Associates Degree, Puerto Rico Bartending Academy (July 1993)

Vocational School of Hospitality, San Juan, PR (June 1995)

UPR University, Rio Piedras, PR.

Associates Degree in childhood psychology. (1996-1998)

Skills:

Fully bilingual.

Excellent customer service skills.

Multitask.

Certified trainer.

Tips certification.

Wine savvy.

Reference: Available upon request



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