Lumberton, NJ *****
PROFESSIONAL OBJECTIVE: Seeking a responsible position in the customer service industry where my skills and experience can best be utilized.
Consistency® / Fairness-People strong in the Consistency theme are keenly aware of the need to treat people the same.
Adaptability-People strong in the Adaptability theme prefer to “go with the flow.”
Harmony-People strong in the Harmony theme look for consensus
Restorative-People strong in the Restorative theme are adept at dealing with problems
Achiever-People strong in the Achiever theme have a great deal of stamina and work hard
Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
Robert Strobel Insurance, Willow Grove, PA (2013-2018)
Answer inbound calls made by clients that have questions and/or concerns.
Processed client payment methods both in-office and over the phone.
Maintain personal information on all clients and update their data accordingly.
Rite Aid Warehouse, Fairless Hills, PA (2013-2014)
Received and assessed the needs of client order sheets.
Located and gathered all necessary products for client orders.
Packaged all products for shipment to client.
UPS, Horsham, PA (2011-2013)
Removed packages from conveyor belt, read the shipping label, and redirected packages to one of six other conveyor belts.
Coordinated with other UPS team members to ensure that the 1,200 packages/hour standard was implemented with perfect accuracy.
Redirected any misplaced packages within the conveyor belt system when necessary.
Shoprite, Bensalem, PA (2010-20110
Totaled customer orders and processed their payment methods (cash, credit card).
Maintained general order and cleanliness of check-out area.
Restocked returned or unwanted items throughout the shop floor.
Bensalem High School, Bensalem, PA – High School Diploma