SUMESH SUNDARESAN

ac7sr9@r.postjobfree.com C: +1-408-***-****

Summary

Seasoned technology leader having 18 plus years of experience in the IT industry with expertise in agile Program Management, Project Management, deep knowledge in Scrum methodologies, Process governance, Global Client management, Talent Acquisition, and Leadership skills. Hands-on experience across both Product and Service sectors, covering the range of industries like online Payments, Banking, Credit Products, Shipping, and logistic.

Managed big programs covering multiple stakeholders, cross functional/vertical teams.

Bridge the gap between project teams, resolving the head count and resource availability issues, risk mitigation plans.

Presenting the plans and progress of each program to the senior management and other stake holders on a regular interval.

Reporting of the senior management and other stake holders on the timely progress.

Actively participated in the company's vision setting and road-map planning with the Senior Management.

Worked very closely with the business group in the requirement gathering phase to understand the real need of end-customers and to understand the market trends.

Worked hand-in-hand with the product owners and/or with the client for the UAT, beta testing, pilot phase, and post-production support.

Single point of contact for the client engagements both technical, business requirements and clarifications.

Part of agile transformation team in PayPal where 50 plus teams successfully transformed to scrum model from the traditional waterfall model.

Successful scrum master/ Agile coach for multiple global cross vertical teams.

Skills

Program Management

Project Management

People/Client Management

Scrum Master/Agile Practitioner

Talent acquisition/Grooming/Mentoring

UAT/Pilot/Post Production Support

TOOLS

Project Management : Project Planner, Rally, JIRA

Operating System : Windows, UNIX, MAC

Defect Management : Clear Quest, JIRA, Rally

Others : Word, Excel, PowerPoint, Visio

Experience

07/2017 - 08/2018

Saturn Systemwares Pvt Ltd

Director - Program Management

Team size: 156

Domain: Portfolio Management, Partner Management, Define arch vision.

Synopsis: Saturn's major service includes Web/Portal Design &Development,Online Software Applications, Work-flow Management Systems,Content Management Systems, E commerce Solutions

Roles and Responsibilities

Leading the complete programs with multiple portfolios.

Enforced Agile methodology adaption.

Setting up a vision and road-map for the entire programs.

Implementing tailor maid process suites for each programs.

Leading all the client interactions

Planning and execution on the technical debts.

Work with the product manager to define the road-map

Ensure the timely delivery of different phases of projects.

Review various reports and metrics dashboard prepared by the project managers/Scrum Masters at the end of each phase and/or at the completion of the project.

01/2017 - 07/2017

UST Global

Delivery Manager

Team size: 90

Domain: Product Development, DEVOPS, Release Management, Live Support

Synopsis: Managing the entire Maersk Line team (World's largest shipping and logistic company). Product development, testing, pre-product and live support is handled by UST.

Roles and Responsibilities

Responsible for end to end product life-cycle management.

Responsible for moving the Maersk Project to agile framework from the traditional waterfall model.

Managing the development, testing, DevOps, Release Engineering and Live support (L1 and L2 teams)

Responsible for meeting the client expectations starting from the planning phase to go Live

Responsible to identify all the internal and external resources whether financial or human resources required completing the project successfully.

Responsible for all internal and external project communications and communication to the upper management.

Work with the product managers to define the road-map.

Ensure the timely delivery of different phases of projects.

Responsible for project risk and risk mitigation plans.

Implementing the best practice of the industry.

06/2015 - 12/2016

Infotrellis India PVT LTD

Senior Program Manager

Team size: 35

Domain : MDM, big data, hadoob

Synopsis : Use Enterprise tools to securely connect and enrich customer profiles with social media intelligence. The product uses advanced matching and analytics to sort through unstructured data to find the most relevant information and match it to your internal records for the most comprehensive view of your customer.

Roles and Responsibilities

Managed big programs with multiple cross vertical teams.

Handling project risk and plan for the proper risk mitigation.

Part of Agile transformation team to assist the project team.

Responsible for setting realistic and practical goals (SMART) for the project team and develop appropriate strategies for achieving these goals.

Responsible to provide coaching and guidance to the team members about every aspect of the project and make them understand their tasks fully and act on them efficiently

Responsible to identify all the internal and external resources whether financial or human resources required completing the project successfully

Responsible for all internal and external project communications and communication to the upper management

Responsible for developing tools and techniques for distributing tasks according to the skills of every team member and also to evaluate the performance of all team members

03/2006 - 12/2014

PayPal

Manager Projects/ Scrum Master

Team Size: 11

Domain: Online Payment - Credit Card, Bank and other Credit Product

Synopsis: PayPal handles all major credit card traffic like Visa, Master Card, Discover, AMEx etc. Once the transactions happen via POS or online, settlement team will do a batch processing and send to the respective vendors/processors.

Roles and Responsibilities

Organize and facilitate sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos, and other Scrum-related meetings

Protect team from over-commitment, manage backlog and prioritize resolution of defects/bugs as evidenced by the on-time delivery.

Responsible for building a Project team of professionals with appropriate skills, attitudes, and motivation.

Implement the testing process (acceptance criteria, Entry and Exit criteria for each phase of product development)

Identify Training requirements (Project and Soft skills)

Grooming and mentoring each team member, setting proper goals aligns with company goals

Assign task to Team members and ensure that workload in balance in the project.

Communicate with higher management, engineers, product managers and support specialists on product issues

Ensure the timely delivery of different project milestones.

Review various reports prepared by the Project team.

Prepares/updates the metrics dashboard at each phase and completion of the project.

Enact change and continuous improvement increasing the productivity of Scrum teams

02/2001 - 09/2005

Saturn Info Labs PVT LTD

Software Engineer

Team Size: 12

Domain: Compact business solutions

Synopsis: Saturn is specialized in corporate web development and customized software solutions for business applications.

Roles and Responsibilities

System and requirement analysis

Preparation of Technical Design Documents

Review with Domain Tech Leads and Architects or expertise from the client side

Development and testing of the modules.

Implementation and pilot support

Post production support.

Education and Training

Madurai, Tamilnadu, India

Master of Science in Computer Application

Madurai Kamaraj University

Trivandrum, Kerala, India

Diploma in Computer Application

Electronic Research Development Center of India

Trivandrum, Kerala, India

Bachilor in Commerce

University of Kerala

chennai, Tamilnadu, India

High Impact Management

Dale Carnegie & Associates, Inc.

Personal Development training

Conflict Management & Time management

Managerial essentials training.

chennai, Tamilnadu, India

Certifications in Process Management

6 sigma basic certification

Internal Scrum Certification

Activities and Honors

Received PAT (PayPal Appreciates Talent) award twice for best performance in the Team.

Blue Moon [Top Talent] award for the best team player.

Person of the month award for multiple times for the best performer.

PayPal Innovation Council recognition for Innovative thinking.

Personal Dossier

Date of Birth : 22-April-1977

Visa Status : L2 with EAD

Address : 2411, Country Brook, San Jose, 95132

Cell : +1-408-***-****

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