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Mortgage Payment Processor/data entry

Bedford, OH, 44146
November 26, 2018

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Sara E Schuessler

**** ****** *****

Bedford Hts, Ohio 44146



To obtain a position that will offer me the opportunity to capitalize my skills developed in my past employment.


• Alphabetic and numeric inputting

• Knowledge of word processing, Microsoft word and Microsoft excel

• 10-Keying (8000 ksph)

• Faxing, scanning and emailing

• Attention to detail

• Multi-tasking


U.S. Bank

Mortgage Payment Processor- Bedford, Ohio

November 2011-July 2018

• Receiving payoff requests by fax, email and mail

• Processing rush payoff request daily through task tracking queue, shared email box, Enterprise Content Management (ECM), and CSRRPO opened by Customer Service

• Processing payoff quotes within one to two business days

• Verifying and updating customers account information, correcting data entry errors

• Reviewing data for deficiencies, making adjustments due to various factor such as Prepayment Penalty Headers, Partial Claims, or default status

• Ensuring faxed requests include, where fax is to be sent (I.e., Title Company, Third Party name, USBank or Borrower), fax number and include borrower’s authorization for third party requests

• Processing Bankruptcy and Foreclosure request

• Alphabetic and numeric keyboarding

Charter One Bank

Senior Operations Processing Clerk – Cleveland. Ohio August 2007-December 2009

• Responsible for the balancing of image capture work utilizing Enter Transaction Suite

• Taking appropriate action to resolve outage

• Have complete and fully understand of all balancing rules and procedures as they pertain to customer corrections

• Making necessary correction to customer’s checking or savings accounts

• Numeric keyboard

Good analytical, research and organization skills

Pioneer Manufacturing

Order processing Clerk – Cleveland, Ohio

March 2006 – January 2007

• Gathering orders for entry into company’s computer system

• Verifying account number, shipping and billing address

• Assigning item codes and freight carriers for delivery of products

• Making necessary corrections and removing review holds

• Printing and matching all documents


West Tech High School

High School Graduate

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