Sara E Schuessler
Bedford Hts, Ohio 44146
ac7snr@r.postjobfree.com
Objective
To obtain a position that will offer me the opportunity to capitalize my skills developed in my past employment.
Highlights
• Alphabetic and numeric inputting
• Knowledge of word processing, Microsoft word and Microsoft excel
• 10-Keying (8000 ksph)
• Faxing, scanning and emailing
• Attention to detail
• Multi-tasking
Experience
U.S. Bank
Mortgage Payment Processor- Bedford, Ohio
November 2011-July 2018
• Receiving payoff requests by fax, email and mail
• Processing rush payoff request daily through task tracking queue, shared email box, Enterprise Content Management (ECM), and CSRRPO opened by Customer Service
• Processing payoff quotes within one to two business days
• Verifying and updating customers account information, correcting data entry errors
• Reviewing data for deficiencies, making adjustments due to various factor such as Prepayment Penalty Headers, Partial Claims, or default status
• Ensuring faxed requests include, where fax is to be sent (I.e., Title Company, Third Party name, USBank or Borrower), fax number and include borrower’s authorization for third party requests
• Processing Bankruptcy and Foreclosure request
• Alphabetic and numeric keyboarding
Charter One Bank
Senior Operations Processing Clerk – Cleveland. Ohio August 2007-December 2009
• Responsible for the balancing of image capture work utilizing Enter Transaction Suite
• Taking appropriate action to resolve outage
• Have complete and fully understand of all balancing rules and procedures as they pertain to customer corrections
• Making necessary correction to customer’s checking or savings accounts
• Numeric keyboard
Good analytical, research and organization skills
Pioneer Manufacturing
Order processing Clerk – Cleveland, Ohio
March 2006 – January 2007
• Gathering orders for entry into company’s computer system
• Verifying account number, shipping and billing address
• Assigning item codes and freight carriers for delivery of products
• Making necessary corrections and removing review holds
• Printing and matching all documents
Education
West Tech High School
High School Graduate