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Phoenix, AZ
November 25, 2018

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Nell Murrell

Phoenix AZ ********-****


Highly organized and results oriented; able to effectively coordinate tasks to accomplish projects with timelines and creativity.

An effective leader, skilled in enlisting the support of team members in aligning with organizational goals.

Flexible and analytical with a keen eye for details; adept in finding innovative solutions.

Conscientious self-starter, able to prioritize work and stay calm under pressure.

Strong background in operations, sales and business development.

Decisive, efficient team approach; outstanding communication skills.


Operations Manager

Wal-Mart Phoenix, Arizona

Developed and maintained a high performing team in the Operations department. Hired, supported, lead and manage the team, individually and collectively

Provided training and guidance with team to develop market expertise profit margins

Worked directly with our customers and drivers to arrange freight shipments, schedule transportation, resolve service issues, compile driver paperwork and secure profitable deliveries

Responsible for strategic execution of Operation services to our customers and assist as needed, participate in customer meetings and ensure compliance with all regulatory issues within the scope of service

Managed projects from concept to implementation that have high-value impact on the overall success of the Operations Division

Account Manager

Kraft Foods Phoenix, Arizona

Executed store level sales and promotional plans to key decision makers within supermarket segment

Provided excellent communication with store management via activity reports, and results reports, such as daily call reports, weekly work plans and monthly and annual territory analysis

Monitored competition by gathering marketplace information on pricing, products, new products,, delivery schedules, and sales techniques

Adjusted content of sales presentations by studying the type of sales outlet or trade factor.

Recommended changes in products and services by evaluating results and competitive developments

Contributed to team efforts by peer to peer mentor group


Master of Business Administration

University of Phoenix (2003)

Bachelor of Science

Arizona State University (2000)

Administration of Justice

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