RESUME
Jorge DeNeira
***** ******* ***** ***** # ***
Houston, Texas 77082
Hone 346-***-**** Cell 832-***-**** E-Mail: ac7sg3@r.postjobfree.com
EDUCATION: Robert E. Lee High School, Houston Texas (1982)
Houston Community College (Part-time from Fall ‘82 to Spring ’86.
Montgomery College, Rockville MD (Part-time from Fall ’88 to Fall ’91.
San Antonio College, San Antonio TX (Part-time from Fall ’93 to Fall ’98.)
SKILLS: Computer Programs:
Spreadsheet: Lotus 123, Quattro Pro, Excel.
Word Processing: WordPerfect, Microsoft Word. Database: Microsoft Access. E-Mail Client & PIM: Microsoft Outlook, Mozilla Thunderbird.
Imaging: Adobe Photoshop, Corel Photo Paint
Bilingual: English/Spanish (i.e., read, write, translate and interpret).
TEMP EXPERIENCE: In Houston I have done assorted Customer Service jobs through Lane Staffing for Metro,as well as assorted jobs for Office Team and Health Help. From 4/11/2011 to present, on and off, no exact dates available but can be verified.
Cyracom, 5959 Corporate Drive # 1600, Houston Texas 77036
Phone: 713-***-**** Position: English and Spanish Over the Phone Interpretor.
From: 7/28/2014 to 3/9/2018 Supervisor: Emma Contreras
Position servicing business to business interpreting for firms and their clients, interpreted for hospitals, 911, insurance companies, banks and utilities.
Sutherland Global Services, 5959 Corporate Drive # 3000, Houston Texas 77036
Phone: 713-***-****
From: 2/30/2014 to 7/25/2014 Supervisor: Isiah Washington Position: Technical Support Consultant and Customer Service Representative.
Position servicing customers of AT&T / Digital Life Home Security, service, troubleshooting and repair dispatch and billing.
I Drive Safely LLC, 7324 Southwest Freeway Arena Plaza, Suite 1900. Houston, TX 77074
Phone: 800-***-**** Position: Bilingual Customer Service Representative
From: 4/2/2013 to 7/3/2013 Supervisor: Louis Renteria
Position servicing online defensive driving,, driver’s education, driving record request customers, some selling of different driving courses for parent taught driver’s ed, adult driver’s ed, ticket dismissal, license points and insurance discounts.
LanceSoft / ACS, 9800 Centre Parkway, Houston, Texas 77036
Phone: 703-***-**** Position: Bilingual Customer Service Represenative
From: 1/18/2011 to 4/11/2011 Supervisor: Marlene Torres
Inbound roadside assistance calls with corresponding outbound calls to secure a provider for Roadside service and account initiation, updates, changes and termination on behalf of client Allstate Insurance Roadside Service and Allstate stand-alone roadside service account holders.
Apollo Group/University of Phoenix, 11451 Katy Freeway, Houston Texas 77079
Position: Student Resource Coordinator 713-***-****
From: 10/26/2006 to 4/26/2010 Supervisor: Nicci Jackson
Position servicing students with sign in and sign out from computer lab, scheduling learning team rooms, answering questions on classes and instructors, attendance entry and corrections, light troubleshooting of student workstation PCs, preparing classrooms and equipment for the day, dealt with supplies distribution for staff, setting up display monitors for classes labs and school events, summoning enrollment, academic and finance counselors for the students on request.
Staffmark / Chasecom, 6200 Savoy, Houston, Texas 77036. Phone: 713-***-****
Position: Team Midwest Alternate Channel Sales Support
From: 9/2/2005 to 1/26/2006 Supervisor: Andre Crawford
Liason position between SBC and affiliated Telecomunications Resellers providing assistance with product price quotes for initial proposals, drawing up agreements for different types of commercial internet access, data and phone networks and phone service.
References:
Mary Rodriguez
301 Wilcrest Drive, Houston Texas 77042
Cell: 832-***-****
Work: 713-***-****
ac7sg3@r.postjobfree.com
Nicci Jackson
University of Phoenix
11451 Katy Freeway
Houston, Texas 77079
ac7sg3@r.postjobfree.com
Ryan Short
University of Phoenix
16190 City Walk Drive
Houston, Texas 77478
ac7sg3@r.postjobfree.com
Sebastian Attar
University of Phoenix
11451 Katy Freeway
Houston, Texas 77079
ac7sg3@r.postjobfree.com
Jorge Barreto
5000 Bridgeharbor Court
Spring Texas 77379
Phone: 832-***-****
ac7sg3@r.postjobfree.com
Diana Molina
3250 S Town Center Dr Unit 1057
Las Vegas NV 89135
Phone: 702-***-****
ac7sg3@r.postjobfree.com