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Distribution Manager

Calgary, Alberta, Canada
November 25, 2018

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**** ******* ******** ********* *******, Calgary, AB T2K 2M5 587-***-**** P S

Talented Operations and Distribution Manager adept at developing and implementing policies, procedures and plans to enhance and direct company activities. Capable of growing the culture, allocating resources and coordinating plans by utilizing excellent verbal and written communication, program management and team leadership abilities gained during my 20+-year career in Distribution & HR. Seeking a growth-oriented position as a Senior Manager or Director Level.

Strategic planning and implementation Effective leader Cost control and budgeting Verbal and written communication Continuous improvements Staff training/development Team building and leadership Human Resources engagement Performance monitoring Organized

Operations management Inventory management

Efficient multi-tasker


Distribution Manager, 04/2018 to Current

Cloverdale Paint – Calgary, AB

Boosted team performance with enhanced employee evaluation processes. Collaborates with Director of Manufacturing & Logistics in planning accuracy and decrease in errors to drive lost sales reduction.

Lead and manage employee performance.

Implemented and lead Continuous Improvements and 5's sustainability. I provide strategic leadership on the distribution and quality of our products. I oversee the 1100 SKU's of paint and 800 SKU's of Sundries within our inventory. Manage annual operational budget of $45mil (including Inventory stock) and Capital Budget of $250,000 for my Distribution Centre.

Introduced Process improvement measures by implementing SOP's to this Distribution Centre. Working with the IT Director to investigate WMS new technologies for implementation, working on cost reduction and ROI.

Implemented long and short-term strategic plans and programs that support the organizations goal. Working with multiple projects and priorities that are time sensitive. Oversee compliance, quality and discipline of distribution colleagues and managers. Senior Operations Manager, 12/2016 to 07/2017

DPD Hinckley – Burbage, England

Implemented key performance indicators (KPI) to track, measure, and analyze effectiveness of the distribution Centre operations and employee productivity. Identified and improved workflow for Distribution processes and procedures by increasing local vehicles to GBP1.50 per parcel.

Developed and rolled out new policies.

Cultivated and strengthened lasting client relationships. Trained, coached and mentors Managers to ensure smooth adoption of KPI's and employee performance. Implemented innovative programs to increase employee loyalty and reduce turnover. Lead and managed employee performance to establish clear goals and expectations. Managed annual budgets for the distribution Centre’s. Negotiated and finalized contracts with new and existing customers. Operations Manager, 03/2016 to 12/2016

DHL Supply Chain, Nottingham, UK – Nottingham

Increased customer satisfaction and grew business by maintaining close relationships with customers. Overseen three shifts who reported to me throughout the day and night, consisting of 1 shift manager, 4 First Line Managers, 8 Team leaders and approximately 150 colleagues per shift. Overseen the distribution Centre (650,000 sq. ft) for all of Ferrero's products ensuring that the time critical packages of perishables were received and distributed to all major and small stores across the UK. Overseen All Inventory accuracy and controlled its shrinkage to meet with customer needs. Directed process for returned defects and damage and implemented my shift managers to ensure that the employees were being compliant to these new processes. Implemented Continuous Improvements and 5's across the distribution Centre. Strategy Manager, 10/2015 to 03/2016

Jaguar Land Rover Whitley (Military Veterans Program) – West Midlands, England Fortified loyalty and relationships with investors by developing targeted strategies for retention and best practices.

Supported Senior Management in Human Resources and Materials Planning & Logistics Departments to focus on strategy and planning

Assisted with the implementation of strategic planning with departmental heads such as head of HR and head of MP&L.

Implemented a focus group with all HR Business Partners at Coventry (UK) ensuring that the HR Model was understood.

Sustainability And Continuous Improvements Manager, 03/2015 to 08/2015 (MBA - Business Impact) CEVA Logistics This Was A Business Impact Thesis For My MBA – Dordon, England Trained all Managers and employees on techniques to improve productivity, which saved the company GBP 25,000 per week after a 6 month evaluation on damages and errors. Changed existing processes and implemented new processes to improve efficiency by 15%. Developed custom value stream mapping to monitor production efficiency. Implemented lean production methods to reduce wasteful activity by 15%. Monitored product standards and quality-control programs. Supervised and motivated staff and management.

Kept work areas clean and neat.

Distribution Manager - HR Senior Manager, 05/1990 to 07/2014 Her Majesty's Forces – London, England

Implemented strategic plans as well as contributed to the evaluation and analysis of business objectives. Boosted team performance with enhanced employee evaluation processes. Monitored and managed stock levels, delivery times and transportation costs to adhere to clients' specifications.

Implemented new objectives and goal to provide strategic hands on performance issues and expanded processes to meet diverse needs.

Drafted budgets, monitored warehouse costs and reduced expenses when possible. Reduced operating budget by 5% and Mis-shipments by 12% by implementing new policies and procedures.

Developed Long term goals and objectives to ensure employee performance was maximizes. E

MBA: Strategic Management, 2016

University of Derby - Derby, England

Bachelor of Arts: Business Management, 2014

University of Derby - Derby, England

Strategic Management (Level 7 Advanced Diploma in Strategic Management (UK) - Same As Masters Level), 2016 Chartered Management Institute - Greater London, England

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