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Customer Service Manager

Location:
London, Ontario, Canada
Posted:
November 27, 2018

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Resume:

Karli Fisher Resume

**** ***** ******, #*** ● London, Ontario N5Y 4L1 ● 289-***-**** ● ac7s5d@r.postjobfree.com

QUALIFICATIONS:

Five years customer service experience, management experience

Strong written and verbal communication skills

Admin and data entry, proficient in Windows, Apple, Microsoft Office Suite, types 80 WPM

Outgoing, efficient, detail-oriented, organized, patient

Recognized for teamwork, flexibility, and contributing to sales volume

Comfortable standing and sitting for long periods of time, able to lift up to 50 lbs

EDUCATION:

Masters in Library and Information Studies, December 2014

University of Western Ontario, London, ON

Bachelor of Arts with Honours in English, minor in Canadian Studies, April 2013

Brock University, St. Catharines, ON

Diploma in Book and Magazine Publishing, June 2008

Centennial College, Toronto, ON

Diploma in Print Journalism, June 2004

Loyalist College in Belleville, ON

WORK HISTORY:

Tim Hortons Night shift cashier/baker March 2015 – March 2018

Weekend manager/supervisor March 2018 - present

Sacred Space Online Learning Acquisitions Librarian (Internship) Jan 2016 – Jan 2017

Ontario Library Association Super Conference, Toronto, ON Volunteer Jan 29 - Feb 1, 2014

Book and Periodical Council, Toronto, ON Assistant (Internship) April 1 – May 9 2008

Baker’s Dozen, Belleville, ON Cashier February 2005 - June 2007

Xtra! Newspaper, Toronto, ON Reporter (Internship) April 2004

Loyalist College The Pioneer Newspaper, Belleville, ON September 2002 – April 2004

Reporter/Editor

CERTIFICATION:

First Aid and CPR Level C certification from Canadian Red Cross

Food Handler certification from Ontario's Ministry of Health and Long-Term Care



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