Jim Hope

Garland, Texas ***** 214-***-****

http://www.linkedin.com/pub/jim-hope/2/82/114 ac7s2s@r.postjobfree.com

Operations / Center of Excellence Executive

Army Veteran and Operations Leader experienced in multiple industries (Telecom, Automotive, Defense, Aerospace, and Manufacturing) ranging from start-ups to mature organizations. Participative Leadership Style forged in Lean Manufacturing and adept at building relationships, mentoring and motivating teams to meet company goals. A strong negotiator with a global perspective known for being articulate detailed oriented, and driving bottom-line results.

SKILLS & EXPERTISE

Operations Quality

TQM, Pareto, FMEA, SPC, kaizen, reliability, root cause analysis, CQE

Manufacturing, Profit &Loss

6Sigma, ISO 9000, ISO14000, TS16949, AS9100, TL9000, DOE, 5S. MCP, MCSA, MCSE, MCTS, MCITP-SA, MCITP-EA A+, N+, S+

Logistics, Procurement

MRP, CRM, JIT, Kanban, training, Lean Mfg., cross-functional teams, PPAP, APQP

EDUCATION & CERTIFICATIONS

COMPTIA: A+, Network+, Security+

Microsoft-MCP, MCSA, MCSA-Security, MCSE, MCSE-Security, MCTS, MCITP-SA, MCITP-EA

US Army Command & General Staff College, Masters in Senior Level Management

Graduate U S Army Battalion Command Course

Youngstown State University, Bachelor of Arts in Pre-Law

U.S. Armed Forces Institute, Bachelor of Science Electrical Engineering

Certified Quality Engineer (CQE)

IRCA Certified Internal Auditor ISO 9000-2000

PROFESSIONAL EXPERIENCE

Quality Consulting, Consultant 1999-Present

Serve as the change agent for business process re-engineering for 6 clients saving $14.6 million.

Author a SPC System for manufacturing facility resulting in AS9100 certification.

Lead 15 clients to successful ISO9001, 8 to TS16949, 5 to AS9100, and 5 to TL9000 certification. In the process trained 32 personnel in the use of PPAP and APQP

Compose cost of quality assessments, quality audit procedures and supplier quality audit procedures saving various clients $16 million.

Establish 5 “green field” 200,000-square foot plant start-ups, under budget and ahead of schedule.

Form and mentor cross-functional problem-solving teams, saving clients $170 million.

Create training for components engineers, quality engineers, and procurement professionals.

Air System Components, Corporate Director of Quality 1998 – 1999

Increased supplier ship-to-stock, Kanbans and JIT by 10% and Supplier Quality by 42%.

Created a six-sigma program and training, bringing $22 million to bottom line.

Improved wire harness assembly areas reducing labor hours by 60% with a $4 million cost savings.

Established quality, procurement, TQM, and materials control programs, saving over $20MILLION.

Fujitsu Network Communications 1996 – 1998

Corporate- Senior Supplier Quality Engineer

Led the successful accomplishment of ISO-9001 certification.

Built relationships with suppliers and negotiated streamlined pricing saving $6 million.

Mentored and trained 5 Quality Inspectors, who earned their Quality Technician Certification.

Created SPC and root cause analysis programs that improved quality saving $100 million.

Alcatel Network Systems 1994 – 1996

Senior Member Corporate Technical Staff, Senior Components Engineer

Redesigned back-panel assemblies that saved in excess of $200 million over 2 years and improved system reliability by over 70%.

Wrote specifications and coordinated the inception of new components into manufacturing to include progressive die stamping and SMT saving the company $101.7 million over2 years.

Electrospace Systems, Inc. 1984 – 1994

Director of Component Engineering

Served as Customer Liaison for 148 different military programs generating $567 million in new business over 10 years.

Created continual improvement and SPC programs, saving clients in excess of $200 million over 10 years

Created Quality Teams to correct quality problems saving $8.1million.

Established and administered the QS 9000 Program for Commercial to Military (COTS) Vehicles. This included training 10 people in APQP and PPAP procedures.

Received the National Small Business Administration award for the Mentor Protégé programs

Designed, laid-out, and staffed component test and reliability labs saving $1.5 million.

Contact this candidate