CURRICULUM-VITAE

Address:-

Rahul mishra c/o Shailendra Mishra

Plot no. 335 Dadiwal Layout

Near Satabdi Square Nagpur

Maharashtra- 440027

Mbile No.: 878-***-****, 879-***-****,

Email: ac7ryl@r.postjobfree.com

RAHUL KUMAR MISHRA DOB 23Jan 1987

Objective:

To work with dynamics organization acquires skills and applies my effect and Creativity to achieve and grow with company.

Work Experience:

Currently Working with HB CAPITAL CONSULTANT PVT LTD Nagpur

From Feb 2016

working as Team leader in General Insurance company.

Handling retailers and distributors in allover India also provides resolution them.

This is General insurance (motor insurance)company

Asisst and support administrative staff in their day to day operations

and coordinate with sales and marketing teams

Job responsibilities

Checking of all documents

Recommending insurance policy

Providing resolutions to problems and escalating complaints for further processing

EXPERIENCE 1

Worked for Reliance BPO as a CSE in mumbai.

For Period:- Jun 2008 TO July 2009.

Job responsibilities

Handling call & provide the resolution to customer query

Handling calls related to BIG TV providing resolutions by using Avaya (telecommunication system) and CRM tool known as Clarify software.

Handling customer queries pertaining to the Reliance product

Providing resolutions to problems and escalating complaints for further processing.

Assist the Team Leader in maintaining reports.

EXPERIENCE 2

Sarsawati Gyaan Mandir School as Computer Operator.

Dept. Office Department as computer oprator

For Period:- Feb 2012 to April 2015

EXPERIENCE3

Roles & Responsibilities

Maintains the data of institutions all records.

Operate spreadsheet programs and other types of software to load and manipulate data and to produce report.

Answer telephone calls to assist computer users encountering problems.

Retrieve, separate and sort program output as needed, and send data to specified users.

Prepares equipment for operations by accessing software in computer; loading paper into printers and plotters; preparing for output

Documents problems and actions by completing production logs.

Starts operations by entering commands.

Professional Qualification:

PGDCA (Post Graduate Diploma In Computer Application) from Makhanlal Chaturvedi National University Bhopal

in 2011.

Educational Qualification:

Degree/Course

University/ Board

Stream

Year of Passing

POST GRADUATION

Kanpur University

M.A.

2013

GRADUATION

Purvanchal University

B.A.

2007

HSC

U.P. Board,

science

2003

SSC

U.P. Board,

Scienc

2001

COMPUTER SKILLS

Operating System: Windows-98, Windows-2000, Windows-XP & DOS, Windows-2007

Packages: MS-Office

Internet Awareness: E-mail, Browsing

HOBBIES :

Playing Chess, Travelling, Listening to Music.

Personal Profile:

Fathers name : Mr. Rajendra Prasad Mishra

Mother name : Mrs. Suman Mishra

Marital status : Unmarried

Languages known : Hindi and English

Contact No. : +918*********

Declaration:

I hereby declare that all the above details are true to the best of my knowledge.

Date Signature:

Place ( Rahul Mishra)

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