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Customer Service Office Assistant

Brooklyn, New York, United States
November 22, 2018

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Andy Ferreras

***-**, **** ** ********, NY *****

(Day) 917-***-****

SUMMARY: Seeking a challenging and rewarding full time position in a company that will utilize my education, training and experience, as well as have room for career advancement and growth.


03/16-Present Siblings, Inc. New York, NY


Oversee general restaurant operations, monitoring food quality and service

Assist and engage in food preparation

Prepare schedules and itineraries for daily work assignments

Assist with deliveries and inventory

Regularly perform cashier duties by opening/closing registers track, compare, and record base and end-of-day monetary amounts

Responsible for marketing and publicity by advertising the restaurant 02/14-03/16 Universal Survey New York, NY


Responsible for conducting nationwide government polls and surveys

Conduct market research using appropriate established surveys

Provide strong customer service and answer customer inquiries in order to obtain data and necessary information

Record verbatim data and input necessary information as it relates to customer opinion and satisfaction

11/13-02/14 Hummus Kitchen New York, NY

Food Handler

Responsible for food preparation and delivery services

Assisted with customer service by cashiering and marketing

Assisted in expanding client base by distributing information about the company and services

Assisted with breakdown and set up of store each day and daily general maintenance 02/13-11/13 Cocina Mexican Restaurant New York, NY Restaurant Manager

Managed daily operations of restaurant and employee responsibilities

Responsible for managing employee attendance and scheduling

Calculated and recorded total daily revenue and tips for employees

Oversee functioning of restaurant ensuring a high level of customer service and professionalism

05/11-02/13 Marquis Staffing Holmdel, NJ

Line Worker

Packing and securing boxes for distribution

Transporting boxes from conveyor belt to delivery truck in organized fashion

Organized packages for deliveries in trucks

Andy Ferreras’ Resume continued

Entering product information into computer system to optimize organization and stock inventory

Responsible for lifting and transporting heavy boxes (up to 100 lbs.) EDUCATION & TRAINING:

Advanced Software Analysis College New York, NY

Associates in Business/Accounting (2011)

Lincoln Technical Institute Mahwah, NJ

HVAC Certification (2002)

Class D Drivers License (1996) New York, NY

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