Cell No. : 416-***-**** Email : email@example.com
Committed and motivated office assistant with exceptional customer service and decision making skills, strong work ethic, professional demeanor and great initiative. Proficient at quickly learning new procedures and taking ownership of diverse projects.. Skills and Knowledge
● Typing and transaction
● Telephone skills
● Reception area management
● Filing, faxing and mailing
● Packager deliveries
● Microsoft word, excel and powerpoint
● Presentation development
● Teamwork ability
● Accurate money handling
Voluntary Work (09/2015 to 06/ 2017)
Highfield Junior School, Etobicoke, Ontario, Canada
● Coordinated and managed various events like picnic, fun fairs, seminars, workshop, events etc. organized by the school
● Maintained detailed and accurate records of student progress and project work.
● Performed clerical duties such as copying, faxing, emailing and sorting mail etc. Team Member (12/2014 to 11/ 2015)
Tim Hortons, Toronto, Ontario
● Operated the drive-through window and sales register quickly and efficiently.
● Performed all position responsibilities accurately and in a timely manner. Administrative Assistant (07/2009 to 05/2013)
Electro Services, Ahmedabad, Gujarat, India
● Received all incoming correspondence and packages and route to correct recipient.
● Emailed the staff about the phone call after updating it in the computer system.
● Created shipping labels and scheduled daily pickups.
● Assisted with payroll and employee scheduling.
● Called clients to schedule appointments and follow-up on visits.
● Scheduled equipment maintenance and also ordered supplies.
● Operated office equipment such as printer and copier efficiently.
● Worked with DHL Express India, Blue Dart and First Flight for Shipping department to dispatch finished goods by choosing transporters and maintained the dispatch file. VANDANA RAWAT Email : firstname.lastname@example.org Cont. No. (Cell) 416-***-****
Office Assistant (06/2005 to 05/2009)
Navsanskar High School, Ahmedabad, Gujarat, India
● Office management, word processing, spreadsheet and billing.
● Coordinated the assignments of 1200 students to applicable academic counselors and monitored the progress of student problems under disciplinary action.
● Handled students complaints about racism, sexual harassment etc. File-Clerk (03/2002 to 04/2005)
H.K Traders ( Asian Paint Distributor ), Ahmedabad, Gujarat, India
● Maintained customer filing system.
● Performed clerical duties.
● Processed mail, daily reports and correspondence.
● Retrieved, updated and corrected files.
● Diploma in Accounting and Payroll Administrator (2017 - 2018) Academy of Learning Career College, Toronto, Canada
● Bachelors of Commerce (Sub. Business Administration) (1992 - 1995) Gujarat University, Ahmedabad, Gujarat, India
● Cash register Certificate Training -YWCA, Canada
● Certificate in Health and Safety Awareness, Toronto, Canada
● Received certificate of Appreciation by Highfield Junior School, Toronto, Canada References
Available upon request.