Business Analyst-BPMN2.0 -VISIO- MS Office-sharepoint-SQl2017-Minitab
Resume:
Anahita Fatemi
Business Analyst
PROFESSIONAL SUMMARY
Result oriented Business Analyst professional with eight years' experience in Business Process Analysis and IT Business Analysis. Proficient in a variety of business sectors. Have a good knowledge of process automation with BPMN 2.0, process design, software development projects, Software QA (black box testing), and, enterprise architecture projects. Skilled at team collaboration.
CONTACT:
******@****.***
Bristow, VA, 20136
WORK EXPERIENCE
1- Business Process Architect -Coordinator
Nov2016-Sep2018
Enterprise Architecture project -Tejarat Bank
Successfully coordinating a business analyst’s team of five, Eliciting & modeling 60 End-To-End Processes and over 2500 sub-processes with associated Stakeholders, data objects, forms and details using BPMN2.0
Organizing technical & training documents of the as-is state of banking processes for the Core Banking Advisor: (TEMENOS Banking Software Systems)
Managing every day-changing business rules in the depository
Especially worked on Loan & Mortgage processes
2- IT Business Analyst - Coordinator
Mar2012-Nov2016
TAM Co. (General Contractor)
Organized Coordination among 2 business analysis team and 5 IT & HR experts in the new HR system installation Solutions
Developed the new HR system installation project, with data of over than 5000 personnel, 8 sub-systems
Working with IT director in problem solving and decision making meetings
Designing, improving, modeling, automating and publishing End-to-End processes & related sub-processes and forms by Bizagi Modeler & Bizagi Engine using BPMN2.0 (including Business Development \HR\ Security\ Public Relations processes)
Creating the company's Document repository with SharePoint (2007), and managing 850 valid docs including 139 Instruction/procedure-455 forms, 109 checklists…according to ISO9001-2000 standard
Creating the organization's “Change Control Center” & managing and responding to change requests
Designing & managing “Personnel Suggestion Center” & leading interdepartmental suggestion sessions with the related software
Went above my duties and working with CEO as company internal ISO 9001 certified auditor of process /work instruction/procedure
Collected and analyzed outputs of "re-engineering the organizational chart" meetings for the CEO.
Successfully implemented BSC (Balanced Scorecard) in Business Department through Strategic Management company meetings
Working with IT director, preparing managerial reports of automated processes/systems including a Cost-Benefit analysis for new systems/processes
Setting up surveys & questionnaires with Google Forms and assessing the personnel satisfaction rate of the automated processes
3- Data & Business Analyst
Jan2011-Mar2012
Danial Petro Co. (An oil & gas general contractor company)
Updating and transforming process workflow diagrams from basic flowcharts to BPMN 2.0 format for main business and supportive processes
Updating process documents for main business and supportive processes
Preparing job descriptions and organizational chart
Preparing CEO requested quantitative/analytical reports about main live projects
Member of company representatives team in oil and gas international exhibition, and in external meetings with clients, sub-contractors, consultants and associate companies.
4- Junior IT Business Analyst & Software QA
Jan2010-Jan2011
Ray Pardaz Pouya (A software development company)
Preparing and run test scenarios according to the Software use cases (black box-testing)
Initiate survey on client satisfaction
Created a training manual from scratch and led bi-weekly training sessions for new clients
5- Intern\Junior Data & Industrial Business Analyst
Mar2005-Jul2007
Mehrkhah co.
Working with CEO as an analyst of data. Preparing managerial quantitative/analytical reports on Production, material, stock, workforce…
Entering the production planning department after internship period and doing production planning including production schedule, material and manpower planning; preparing production and planning reports such as the production rate and the reason of outages or lack of production, BOM, MRP, MPS (Master Production Schedule), safety stock and ...
Improving 30% efficiency by using work study techniques in the production line
EDUCATION/CERTIFICAT
Master of Science: Industrial Engineering, Planning and system analyzing minor- GPA: 4
2007-2010
Bachelor of Science: Industrial Engineering, Planning and System analyzing minor - GPA: 4
9001:2008 Certified Auditor- TUV INTERCERT
Microsoft SharePoint 2013 (Site Administration)
Microsoft SQL Server2017- Querying
Internal Audit of Integrated Management Systems- TUV INTERCERT
Strategic Management with Balanced ScoreCard
2006-2002
PROFESSIONAL MEMBERSHIPS
An active member of the International Institute of Business Analysis (IIBA)
Software Skills
BPMN2.0
Enterprise Architect SparX Software
Bizagi Modeler & Bizagi Engine
SQL Server Querying
SharePoint -Site Collection Admin
IGrafx- Business Process Management Software
Microsoft Office
Microsoft Visio
Microsoft Project
Primavera 6.0
Minitab 16.0
Atlassian Jira(end user)
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