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Charlotte, NC
November 19, 2018

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MARK SALETNIK, DC (page * of *)

919-***-**** (cell phone)

Seasoned professional with 12+ years of experience as a licensed Chiropractor and business owner possessing proven experience as a high performer in a metrics driven environment. Detailed-oriented, go-getting, multi-tasker, with a can-do-attitude, possessing strong sales, computer and interpersonal skills, along with an advanced aptitude for learning new information and abilities. PROFESSIONAL EXPERIENCE

JUL 2017 to PRESENT Chiropractor The Joint Chiropractic Raleigh, NC

• Consistently high conversion rate over 75% for new and renewing wellness plans and visit plans to patients

• Adheres to HIPAA guidelines to maintain patient confidentiality and privacy

• Achieves monthly performance bonuses based on conversion rates and patient retention

• Possesses the ability to remain calm in a high stress environment and a high patient volume

• Collaborates with office staff to facilitate superb patient triage and treatment

• Performs detailed patient history, orthopedic and neurological examinations and collected an inclusive up to date list of concomitant medications, to help formulate a viable treatment plan

• Enters detailed and accurate medical history, visit notes and treatment plans in eMR systems for each patient

• Treats patients by adjusting the joint complex applying ART, Diversified, Activator and Thompson techniques

• Implements posture correction exercises for patients who are at high risk of repetitive stress injury

• Creates treatment plans to improve patients’ day-to-day social and professional activities (i.e., gym goers, professional and casual athletes, desk-based workers, homemakers, students, laborers, etc.) JUL 2016 to JUL 2017 Contract Clinical Research Assistant Raleigh, NC

• Worked as a contract clinical research assistant on Urology and Primary Care research trials

• Ensured HIPPA compliance and adhered to local ICH GCP guidelines, trial protocols, organization’s SOPs and training requirements

• Assisted study coordinators with Enrollment Tasks: identifying, interviewing and following up with potential research patients for studies based on medical records review

• Assisted study coordinators with Administrative Tasks: regulatory binder maintenance, IRB submissions, EDC data entry and query resolution, maintained lab and study drug temperature logs, managed inventory of sponsor provided study materials, equipment, lab supplies and ordered study supplies in a timely matter as needed MAR 2015 to JUL 2016 Locum Tenens Chiropractor Central NC Chiropractic Offices

• Independent/contractor fill-in doctor for personal injury specialized chiropractic offices across Central North Carolina

• Adhered to HIPAA guidelines to maintain patient confidentiality and privacy

• Collaborated with office staff to facilitate outstanding patient triage and treatment

• Performed detailed patient history, orthopedic and neurological examinations and collected an inclusive up to date list of concomitant medications to help formulate a viable treatment plan

• Treated patients by adjusting the joint complex, applying various techniques and adjunct therapies as needed

• Performed x-rays and read results to help evaluate the extent of bodily trauma

• Implemented posture correction exercises with the patient’s long term health in mind

• Provided 1:1 corrective muscle strengthening rehabilitative exercises to patients to help expedite the healing process

JUL 2003 to FEB 2015, JAN 2011 to MAR 2013 Chiropractor & Owner of 2 Practices in North Carolina Premier Chiropractic (Raleigh) and Fayetteville Accident & Injury Center (Fayetteville)

• Built a profitable practice from scratch implementing an aggressive patient recruitment strategy using a door to door approach

MARK SALETNIK, DC (page 2 of 2)

919-***-**** (cell phone) Raleigh-Durham, North Carolina 27560

Chiropractor & Owner of 2 Practices in North Carolina (continued)

• Fostered and maintained a reliable pipeline of patient referrals through local attorneys, insurance companies and active and former patients

• Adhered to HIPAA guidelines to maintain patient confidentiality and privacy

• Consistently exceeded monthly, quarterly and yearly performance metric goals for new patient recruitment

• Provided stellar service to patients resulting in 25% of new patients per month coming from a repeat patient base and patient referrals

• Implemented a widely successful marketing campaign that increased patient numbers and visibility of the practice in the southeast Raleigh and Fayetteville, NC markets

• Collaborated with local attorneys, orthopedists, neurologists on a regular basis regarding patient care

• Networked with the local business communities in Raleigh and Fayetteville having offered health screenings and performed community outreach in the form of health talks

• Appeared in depositions and trials as an expert witness on behalf of the patient’s accident court case

• Corresponded on a weekly basis with various insurance company representatives to advocate for patients’ established treatment plan

• Managed the day to day operations of an efficacious chiropractic practice for 12 years that specialized in personal injury, workers compensation and private health insurance

• Supervised two full time staff with patient interaction and patient triage, scheduling of meetings and patient appointments, follow up with insurance companies and law offices payment reimbursements and medical records, follow up with referring physicians to obtain patients’ medical records, marketing strategy implementation, data entry in electronic health/medical records (eHR/eMR) system, ordering of office supplies

• Conducted annual performance reviews and implemented pay rate, merit increases, bonus paid time off, and other incentives based on performance

• Created the practice’s employee handbook and office procedures, trained staff on it and conducted retraining as needed


• Life University (Doctorate of Chiropractic)

• University of Massachusetts, Amherst (Bachelor of Business Administration, Major: Marketing) COMPUTER SKILLS

• EDC Systems: Medidata RAVE, Medrio, Oracle InForm

• eHR/eMR and Billing Software: bestPT, Chiro QuickCharts, eTHOMAS, NueMD

• Intake/Narrative/Dictation Writers: CASE Liberator, ReportMaster

• Marketing Software: Marketing 360

• Microsoft Office: Excel, Outlook, PowerPoint, Word PROFESSIONAL AFFILIATIONS

• American Chiropractic Association (member since 2005)

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