CASSANDRA BALDWIN

**** ****** **.

Spring, Texas 77373

832-***-****

ac7qem@r.postjobfree.com

SUMMARY:

Experienced Operations/Administrative Assistant with multiple years of Oil and Gas experience, interacting with customers and reporting directly to the CEO, creating spreadsheets, managing timelines and handling confidential information, strong calendar management skills, preparing invoices and answering multiple phone lines.

SKILLS:

Customer Focus

Accountability and Dependability

Time Management

Planning and Organizing

Proficient in Microsoft Word, Excel, and Outlook

Well Organized and Detailed Oriented

Impeccable Professionalism

Confidentiality and Discernment

Escalated Issue Resolution

Excellent Written and Verbal Communication

Exuberant Leadership Skills

PROFESSIONAL EXPERIENCE:

HP TRUCKLINES & STORAGE, Houston, TX

Operations Manager 08/2011 – 08/2018

Scheduled materials and contractors, ensured a safe work environment, scheduled and managed all personnel at the facility, ensured permitting and developments met timeline goals, worked with business owners to ensure development and operations were according to corporate plan, managed hiring and supervision of staff including safety training and compliance, processed and checked payroll and enforced company policies, worked with staff to ensure operations were in compliance with permit requirements, prepared invoices, tallied pipe/assisted pushers on pipe yard, sought/obtained new clientele, and managed other office responsibilities.

Administrative Assistant 07/2009 – 08/2011

Advanced computer data entry, increased payroll, was the lead contact for all brokers and stevedores upon arrival for each vessel, created spreadsheets for upcoming vessels, updated customer information on a daily basis, prepared/printed waybills for all vessels, created coversheets for upcoming vessels, troubleshot, answered multiple phone lines, faxing, and other office duties.

Secretary 06/2006 – 07/2009

Computer data entry, assisted with payroll, created coversheets for upcoming vessels, answered multiple phone lines, faxed, and Xeroxed.

EDUCATION

General Educational Development Diploma

Houston, Texas