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Customer Service Administrative Assistant

Guelph, ON, Canada
November 18, 2018

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I seek to work in the organization at the position of administrative assistant where I can utilize my skills and knowledge in accounting and business field. I would like to add that I have successfully completed my Business program and also holds the degree in Bachelor of commerce.


Focused towards accounting knowledge

Results oriented; confident in making on-the-spot decisions.

Strong Analytical, problem solving and technical skills.

High leadership skills; able to direct and make decisions.

Excellent written and oral communication skills.

Enthusiastic, high energy and extremely creative.

Organized and strong attention to details and accuracy.

Outstanding skills in analysis, strategy and planning.

Ability to prioritize and work effectively in deadline oriented environment.

Good knowledge in the use of Excel, power point and Word.

Recognized as a competent, productive and professional individual


Post-secondary diploma in General Business, Conestoga College, Kitchener, ON. (2017- 2018)

Program Highlights

Use current concepts/systems and technologies to support an organization's business initiatives.

Support the planning, implementation and monitoring of projects.

Use accounting and financial principles to support the operations of an organization.

Apply marketing and sales concepts used to support the operations of an organization.

Participate in the development of a business plan.

Develop strategies for ongoing personal and professional development to enhance work performance in the business field.

Graduation in Bachelor of commerce, Guru Nanak Dev University, Punjab, INDIA (2013-2016)

Program Highlights: Specialized areas of accounting: managerial accounting, financial accounting, advanced accounting. Sales management, marketing, organizational and consumer behavior, project management, business computing applications and professionals reading and writing skills.

Work experience

Eyewear consultant and sales associate

LENSCRAFTERS (Feb 2018 – present)

Explore the needs & priorities of customers & links to store offerings, including eye exam.

Assist customers in selecting products. Suggests improvements & recommends solutions.

Show patience & courtesy to indecisive or hard-to-please customers.

Accurately operate associate tablet & terminal, collect proper payment & retains proper change/paperwork for all transactions.

Strives to achieve exceptional results on goals & competencies.

Commit to delivery date and time, sets expectations for pick up, seek feedback about experience and asks for referrals.

Anticipate problems; explores underlying reasons for issues; strives to develop long-term solutions & ensures customers are satisfied.

Cashier and Shift supervisor

KFC & TACO BELL (Mar 2017 – Feb 2018)

Utilized mathematical skills, 1 year of experience in food industry as a lead cashier and shift supervisor in a restaurant with 97% accuracy rate.

Reduced labor cost by 20% in 10 month period by properly managing time and working effectively and efficiently.

Ability to get job done, hold expenses down and increase profitability.

Advise customers on available menu items and current promotions to address their needs.

Train new hires- online training, paperwork, or practical, hands-on training.

Excellent reputation with customers as a competent, knowledgeable and helpful professional.

Prepare food, making orders and cash registers

Proven ability to create and manage a results-oriented teams.

Provide satisfactory customer service by working independently and within a team

Complete another tasks as assigned by the manager-in-charge.

Office administrator

SHIVAM TRADERS (2015-2016)

Scheduled all the appointment and co-ordinated meetings

Maintained complete and accurate supporting information for all financial transactions

Produced monthly management reports

Performed all other administrative duties, as required.

Activities and interests

Art and sketching

Fashion Designing


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