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Customer Service

Bhubaneswar, Odisha, India
November 21, 2018

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Pritipragyan Patra

Mobile: +91-773*******


Seeking challenging roles in a highly competitive business environment


An aspirant candidate with an electrical engineering background wants to pursue her career in an organization where culture of freedom and working for initiatives is ensured, facilitating my contribution through thoughts and action to the company’s vision and thus achieve self-development by playing a significant role in building the organization.

Key Skills:


Time Management



Problem Setup


Technical Skills:

Core Skill : Electrical Machines

Operating systems : Windows 2000, XP home and XP Professional

Application packages : MS Office

Development tools & languages : C, C++


1.Self-motivated, well organized candidate with an ability to analyze things and get creative solutions.

2.Strong interpersonal skills built through effective communication and respecting other people

3.Ability to deal with people diplomatically.

4.Always committed to deadline.

Experience: Customer service associate, 04-2018 to 11-2018.

Tech Mahindra (Amazon Process)–Domestic process. Bhubaneswar, Odisha.

1.Answer customer telephone calls regarding their queries.

2.Excellent talent for using strategies to deescalate irate clients

3.Strong interpersonal skills, with the ability to relate and empathize with people of varying personalities and from all walks of life

4.Proficiency in numerous computer applications and software, including MS Word, Power Point, Excel, and several others

5.Highly motivated and driven to achieve set goals and targets

6.Superb ability to multitask, able to handle multiple duties and responsibilities without sacrificing quality of work

7.Possess a fun and vibrant personality that customers find refreshing and appealing

8.Excellent leadership skills, with a unique talent for handling and resolving conflicts within the team

9.Great team player and excellent independent worker

Educational qualification:

●B-tech (Electriacal and electronics engineering) from Synergy Institute of technology,Bhubaneswar from 2009-2013.

●12th from S.A.I of H.S and R, Matrubhaban, cuttack in 2008.

●10th from S.A.I of H.S and R, Matrubaban,cuttack in 2006.

Professional qualification:

1.Advance Electrical Maintenance with Programmable Logic Controller (AEM & PLC)

College/Institute: Central Institute of Plastic Engineering & Technology (CIPET), Bhubaneswar .

Academic Project Undertaken:


Project Description:

In this Project, electrical power is generated as non conventional method by simply walking and running at the foot step. Here the maximum power generated DC Gear Motor like continuously tracking the wheel running when the DC Motor is running. This project using simple drive mechanism such as rack and pinion assemble and chain drive mechanism. The control mechanism carries the rack n pinion DC Generator battery and inverter control.

This is used for controlling renewal sources and for industrial requirements. This is very useful due to the low cost and less complex.

Software: Embedded C, AVR Studio4.

Personal details:

Date Of Birth : 23/03/1991

Sex : Female

Nationality : Indian

Marital Status : Single

Language Known: English, Odia, Hindi

Hobbie : Surfing Internet, Reading Novels.

Permanent Address : Pritipragyan patra

C/o- Ajaya Kumar Patra

At: Matrubhaban, Sri Aurobindo Marg

P.O: Kalyani Nagar

Dist-Cuttack, 753013



I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

Date :

Place : CUTTACK Signature: Pritipragyan Patra.

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