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Assistant Customer Service

Location:
Hayward, California, United States
Salary:
$50,000/ year
Posted:
November 20, 2018

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Resume:

Leonard Gonzalez

PROGRAM SUPPORT ASSISTANT - VAPAHCS

Hayward, CA

ac7q8d@r.postjobfree.com

650-***-****

I have worked in a Veterans Hospital for the past 10 years from Food Service to Administrator in an Inpatient program and it has been the most fulfilling work in my life. I live to be of service to others and make the world a better place one person at a time. Authorized to work in the US for any employer

Work Experience

PROGRAM SUPPORT ASSISTANT

VAPAHCS - Menlo Park, CA

July 2015 to Present

795 Willow Road

Bldg 347

Menlo Park, CA 94025 United States

07/2015 - Present

Salary: 53,852.00 USD Per Year

Hours per week: 40

Series: 0303 Pay Plan: GS Grade: 7

PROGRAM SUPPORT ASSISTANT (This is a federal job)

Duties, Accomplishments and Related Skills:

As a Program Support Assistant/Medical Support Assistant for Domiciliary Services, I perform many tasks on a daily basis and work without supervision. I attend Morning Huddle and coordinate with the Licensed Staff as well as Nursing to attend to our Residents needs. I track Patient appointments as well as ordering tests through CPRS. I track BDI and Contract information as need arises. I update the Hospital Census on a

daily basis to keep our Program compliant.

I also care take for the Building, coordinating with Engineering as well as EMS to keep our environment clean and all equipment running up to the

V.A. standard.

I also am the Librarian for our Digital Personnel Library as well as the back-up Timekeeper for T&L 452. Supervisor: RANDOLPH FRYE 650-***-**** 22913)

Okay to contact this Supervisor: Yes

Coowner/operator

Blue Skies Clothing Company - Burlingame, CA

October 2007 to Present

Salary: 85,000.00 USD Per Year

Hours per week: 20

Store Co-Owner

Duties, Accomplishments and Related Skills:

I am proficient in all aspects of running a small business while my partner buys our merchandise, we share merchandising duties. I am responsible for interviewing, hiring and managing our three part-time employees. I do light bookeeping and inventory using Microsoft Excell and keep inventory as well as pay the Franchise Tax Board quarterly and the IRS annually. I dust, clean and stock our small warehouse and excel in communication as well as customer service. Supervisor: Shannon Gonzalez 650-***-****)

Okay to contact this Supervisor: Yes

PROGRAM SUPPORT ASSISTANT

V.A.P.A.H.C.S - Menlo Park, CA

March 2014 to June 2015

795 WILLOW ROAD

Menlo Park, CA 94025 United States

03/2014 - 06/2015

Salary: 46,668.00 USD Per Year

Hours per week: 40

Series: 0342 Pay Plan: GS Grade: 5

PROGRAM SUPPORT ASSISTANT (This is a federal job)

Duties, Accomplishments and Related Skills:

In my present job, I wear several different hats.

As Timekeeper, I manage 2 T&L's and I am the back-up for 7 others. I keep Time exactly and I always take time to coach my fellow employees on how to enter their leave precisely and by the book. As Budget & Finance Clerk, I initiate all 2237's as well as all 1358's so that monies are allocated to their proper funds expeditiously. I procees all

receiving reports for M.P.D. as well and update our Excel! Workbooks. I am very knowledgeable with the Vista system as well as all programs

included in the Microsoft Office 2010 suite.

Supervisor: RUTH SACHEN Ext. 64951 650-***-****)

Okay to contact this Supervisor: Yes

CooklMotor Vehicle Operator

V.A.P.A.H.C.S - Menlo Park, CA

August 2011 to March 2014

795 Willow Road

Menlo Park, CA 94025 United States

08/2011 -03/2014

Salary: 42,000.00 USD Per Year

Hours per week: 40

Series: 7404 Pay Plan: WG Grade: 4

CooklMotor Vehicle Operator (This is a federal job) Duties, Accomplishments and Related Skills:

I am well-organized, efficient and work hard while maintaining a good and friendly demeanor. I am natural born leader who possesses outstanding

communication and people skills. I have extensive background in all phases of running a shift and a small business including: Interviewing and

Hiring, Peer and Employee Training and Employye Counseling. In my duties as a WG-4 in this department, I have honed my skills to Check the

Line proficiently while maintaining an environment that is conducive to all team members performing at the best of their abilities on a daily basis.

Supervisor: Sandra Osby (650-***-****/22307)

Okay to contact this Supervisor: Yes

https://www.usajobs.gov/Applicant/ProfileDashboard/Resumes 5/19/2017 Print Resume

Retail Clerk/Department Manager (D2)

Long's Drugs Store - Milpitas, CA

December 1989 to July 1995

1340 N. Milpitas Blvd

Milpitas, CA 95035 United States

12/1989 - 07/1995

Salary: 42,000.00 USD Per Year

Hours per week: 45

Retail Clerk/Department Manager (D2)

Duties, Accomplishments and Related Skills:

I was trained in all aspects of Retail Sales/Management from the ground up: Customer Service, Marketing and Merchandising and Warehousing.

As a manager, I supervised up to 15 clerks/cashiers at a time, scheduled all breaks, approved checks, performed change calls, register count- outs as well as safe drops and the securing of the store at closing.

Supervisor: John McGoldrick (408-***-****)

Okay to contact this Supervisor: Contact me first

Education

Associate

Skills

Recreation, Direct Support, Secret Clearance

Links

https://www.usajobs.gov/Applicant/ProfileDashboard/Resumes Military Service

Branch: Navy

Service Country: United States

Rank: E-4

December 1985 to June 1988

The proudest moment in my life is when I took that vow to "Protect the United States from all enemies foreign and Domestic

Commendations:

Sea Service ribbon with cluster



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