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Customer Service Representative

Location:
Brampton, Ontario, Canada
Posted:
November 20, 2018

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Resume:

SHAINA VERMA

437-***-**** ac7q5b@r.postjobfree.com 85 Royal West Drive, Brampton, ON L6X 0Z8

CAREER OBJECTIVE

To secure lab technician position with successful and well established organisation that will enable me to grow professionally while contributing to the company’s goals and objective.

PROFESSIONAL SUMMARY

Quality-focused medical lab with excellent clinical skills gained through hands-on experience with one of the repudiated college in Canada. Perform all laboratory test and procedure with expedience, attention to detail and optimum quality. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer abilities.

SKILLS

MS Windows proficient

Food science

Lab operations

Specimen collection

Data entry

Staff education and training

Creative problem solver

Inventory management

Quality assurance

Product knowledge

Strong client relations

WORK HISTORY

Jan 2017 - Oct 2018

Brampton, ON

Customer Service Representative / Monique's Collections

Contacted customer to follow up on purchases, suggest new merchandise and inform on promotions and upcoming events.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Worked closely with sales representatives on inventory control and ordering.

Built long-term customer relationships and advised customers on purchases and promotions.

Communicated with and supported sales, marketing and administrative teams.

Answered customer questions regarding merchandise and pricing.

Maintained cleanliness and presentation of stock room and production floor.

Worked as Office Admin and Receptionist at Gore Diagnostic Imaging

Duties Include:

Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.

Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.

Maintains patient accounts by obtaining, recording, and updating personal and financial information.

Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.

Helps patients in distress by responding to emergencies.

Worked as laboratory technician at Sheridan college

Help students in conducting experiments

Maintenance of cleanliness and records of experimental equipment’s

Ensure proper working of instruments

Conducting seminars related to chemicals and equipment’s

Maintaining safe environment in the laboratory

EDUCATION

2018

Brampton, ON

Chemical Laboratory Technician

Sheridan College - Davis Campus

Performs analysis experiments

Creating lab results for experiments

Study the functioning and maintenance of equipment’s

Knowledge of mathematical tricks



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