PROFESSIONAL STRENGTHS
Planning & Implementing Office Systems • Staffing Requirements (
New Hire Orientation • HRIS & Payroll • Benefits Administration & Compensation
Employee Relations • Internal Investigations • State & Federal Employment Law • EEO Issues & Compliance
HR Policies & Processes • Employee Safety & Health • Mergers & Acquisitions • Succession Planning
Organizational Development • Team Building & Coaching • Employee Engagement & Retention
Steward Health Care LLC – Dallas, TX February 2018 – Present
Corporate Office Manager/HR Administrator
Lead and coordinated the Head Quarters and Richardson Office buildout including interior design
Successfully relocated over 300 employees from Massachusetts, and Tennessee to Texas
Streamlined the flow of communications across 37 Steward locations, including international sites
Served as the key correspondent between patients, patient care facilities and department staff
Collaborated daily with IT and other key departments to ensure proper office set up
Restructured onboarding process and decreased recruiting fees cost by over 30% across all regions
Provided daily oversight and monitoring of department operations and escalating issues to senior leadership
Coordinated and managed ongoing corporate activities including logistics for outside conferences and seminars
Managed and supported all aspects and development of the Corporate Administrative team
Coordinate and lead the Steward Transfer/Transition program
Oversee sourcing and conducting interviews for all departments based hiring in Texas
Supervise administrative staff of twelve members who facilitate departmental correspondence
Streamlined all aspects of invoicing, billing and new vendor set up across all regions through SAP Concur
Securadyne Systems – Dallas, TX December 2013 – December 2017
Human Resources Business Partner
Corporate, South, Southeast, Northeast and Mid-Atlantic Regions
Managed comprehensive recruiting, onboarding/off-boarding processes and new hire orientation program
Created and oversee performance management systems to develop and reward employees and align them with company culture and goals
Provided guidance to supervisory and management personnel regarding recommended best practices in order to address and resolve employee relations issues
Participated in the implementation of effective strategies to enable the organization to thrive through acquisitions, internal growth, and restructuring
Evaluated wage and salary data, develop competitive compensation plans by conducting periodic compensation surveys, scheduling and conducting job evaluations, preparing compensation budgets, and monitoring/scheduling individual compensation actions
Consulted and coached upper management regarding company policies and procedures regarding all aspects of human resources to include employee relations, payroll, compensation and benefits programs, including renewal process
Prepared and analyze monthly and quarterly HR metrics and reports
Administered and manage benefits plan including 401K (benefits plan design and analysis)
Maintained compliance with applicable local, state and federal laws
O’Neil Digital Solutions, LLC – Plano, TX July 2013 – September 2013
Human Resources Manager
Lead and developed the best labor and employee relations practices to recruit and retain the best talent while maintaining the lowest recruiting cost
Implemented and ensure compliance with company policies, practices and all state and federal laws
Resolved employee relations issues, conduct investigations and manage unemployment claims
Administered company benefits and leave program including FMLA and ADA
Responsible for employee safety and company security
Ensured employee records and files are kept in accordance with internal and external compliance
Kosmos Energy – Dallas, TX March 2013 – July 2013
Procurement Analyst (3 months contract job)
Coordinated local and global shipping and receiving Conduct analysis for management to recognize areas of potential cost savings
Prepared and analyze daily reports on key performance indicators, cost improvements, and material availability
Managed data collection for RFP development, and create RFP templates based on results
Evaluated bids, then recommend and select suppliers
Trinity Industries, Inc. – Dallas, TX August 2010 – March 2013
Human Resources Manager & Purchasing
Managed HR processes to support both Corporate and multiple offsite plants
Supervised daily activities of non-exempt and hourly employees; review and approve timecards
Worked closely with Plant Supervisors, Production and Safety Managers to ensure high-quality output and zero recordable injuries
Recruited applicants and managed onboarding, benefits, retirement plans and compliance with Federal and State HR regulations
Conducted onsite training classes for employees, supervisors, and managers; internal investigations, participate in unemployment
Monitored employee completion of mandatory training and compile reports for management
Tracked non-inventory purchasing and billing
Reviewed raw material invoices for accuracy before processing for payment
Used BPCS system reports (Purchasing/Production/Shipping) to manage and track the accuracy of raw/finished goods inventory and incoming invoice management
SOURCECORP, Inc. - Dallas, TX April 2005 – August 2010
Human Resources Coordinator; Office Services Lead
Served as a Multi-Region HR Coordinator to provide support to both corporate and field locations
Supervised office services staff, and responsible for the prompt execution of all internal ticket requests
Collaborated with vendors for adds/moves/changes of vending machines, office equipment, furniture, utilities, etc.
Assisted with executive management reports to track utilization of office space and the associated cost
Served on Community Action Committee to coordinate reward and recognition programs, lunch ‘n’ learn program, and employee events such as company holiday parties and corporate outings
Waffle House, Inc. - Dallas, TX February 2004 – Aug 2004
Human Resource Specialist
Implemented and managed HR processes for 15 Waffle House Restaurants within the DFW area
Managed recruitment program, screening applicants, onboarding, benefits, retirement plans and compliance with Federal and State HR regulations
Worked closely with Store Managers, District Managers, and Regional Managers to meet staffing needs and minimize employee turn-over cost
PROFESSIONAL SKILLS
Proficient in Microsoft Office software including Microsoft Project, Word, Excel, and PowerPoint
Proficient with HR Systems including ADP Enterprise, Paychex, eTime, Kronos, Oracle and Solomon
Concur• SAP • Hyland Software – OnBase
OSHA 10 Hour Certification • Certified Instructor of ELI, Inc. Civil Treatment Program
PROFESSIONAL ACHIEVEMENTS & SPECIAL PROJECTS
Created an HR Storage System in a cloud-based environment
Developed a How-To Guide of written procedures for use as a training material for new HR Associates
Simultaneously managed and analyzed employee turnover cost for five different divisions
EDUCATION
UNIVERSITY OF TEXAS AT DALLAS, Richardson, TX
Bachelor of Science, Business Administration (Marketing)