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Quality Engineer Management

West Des Moines, IA
November 15, 2018

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Cell: 605-***-**** Email:


Interested in Devops entry level position to align with my master’s field and continue learning art of cloud.

Innovative, results oriented Engineering with passion for building relationships and exceeding client and management expectations. Proven success in the areas of project management, quality, software development, medical equipment’s installation and troubleshooting. Extensive international experience.


•ISO 9001-2015 certification process

•Certified Internal Audit

•PMO Development

•Strategy and Planning

•Engineering design and problem solving

•QMS process Improvement

•Knowledge of Agile life cycle

•Generate process flowcharts

•Knowledge in SQL, Java, Selenium


•Software Development Life Cycle

•Customer Relationship Management

•Business Process Analysis


•MS Project/Sharepoint

•Team Building and Servant Leadership

•Maintain compliance and develop industrial Policies and procedures


Handera Nov 2016 – Present

Quality Engineer Des Moines, IA

•Analyze the organization and documents business processes and assessing the business model integration with technology

•Problem solving performing root cause analysis and verifications PFMEA to reduce risks and control operations.

•Identify key requirements, risk management framework to plan and document of ISO 9001:2015 Quality management systems

•Sharepoint Knowledge for gathering and distributing projects details between parties.

•Review product design documents and ensure meeting the requirements and user stories

•Certified in internal auditor

•Incident & change management and perform system evaluation for normal and abnormal conditions.

•Expertise in managing production and operations teams for entire quality process from testing, training, implementation, and closure

•Experience in vendor management, procurement and supply chain management

•Develop SOP’s for production and ensure employees training for proper use of technology and equipment in safe environment

•Manage and control equipment status along with callout for repair, evaluation and maintenance with minimal downtime

NAWAH Healthcare Sep 2013 - Sep 2015

Biomedical Quality Engineer Riyadh, KSA

•Execution of program management for adequate resource and time management across the organization

•Managed warehousing cost reduction projects with minimal risks and participate in identify solutions for enterprise for better investment management ecosystem and support development process

•Ensure projects completion within available resources and prioritize activities based on requirements and deadlines

•Provide support to complete existing projects identifying missing requirements of customers for surgical tables and lights(Steris), automated pharmacy, Hill-Rom Products and dialyses machines of Gambro and its critical consumables continuous demand.

•Identify issues and solve with appropriate analysis and corrective actions and lead projects by monitoring and updating status through appropriate communication plans, assign tasks and stand up meetings

•Experience with medical supplies and consumables projects deliverables controlling the continues demands and urgent requests

•Assuring medical equipment meets FDA regulations.

•Creating context diagrams, and risk based thinking documents like requirements documents, risk management documents and customer needs analysis

•Leadership role in Monitoring and control Engineers activates launch planning of new products by ensuring the quality check of product services and sales.

•Experience on manage and monitor CM, PM schedules, six sigma and SSRS SQL reports

•Knowledge of ISO13485 & ISO14971 standards

•Hands on experience in spare part utilization for effective quality results and cost reduction on repairs and reworks, internal audit processes.

•Customer relationship management, Training others, Team building skills and Reporting weekly/monthly progress on projects, experience on developing policies and procedures of service department.

SAMIR Group April 2011-Aug 2013

•Lead in Maintenance projects with budgets ranges from $10,000-1000,000 with various range of heavy automated medical machines.

•Troubleshoot and repair machines, investigate the root causes, perform corrective and preventive actions

•Spare parts replacement/repair depends on the status and conditions within the agreements

•Supplier and stock management and demand forecast on machines and spare parts

•Customer issue resolving through calls weekdays/weekends

•Provide site inspection, installations, calibration and control process and also provide training for users

For various machines such (Laboratory blood chemistry, Hormone hematology and sterilizers machines and Blood grouping machines) different types of Laser machines, esthetic and diagnostic Ultrasound machines.

•Assist in research design and testing software tools of new products and existing applications

•Diagnose errors, troubleshoot and investigate the causes and bugs and replace parts once required Anticipate, identify, track and resolve issues and risks affecting the applications

Bio-Medical Project Engineer-Field Service Eng Riyadh, KSA


1.Member of PMI – Ongoing Present

(PMP Certification in progress)

2.Masters of Science – Computer Information System 2017 – 3.6/4 GPA

Bellevue University

3.Masters of Business Management – Project management 2013 – 3.87/4 GPA

National Institute of Business Management

4.Bachelors of Engineering – Bio-Medical Engineering 2011–3.20/4 GPA

M.S Ramaiah Institute of Technology


Medical Buyer in Riyadh care Hospital (Riyadh) for a period of 3 months with Hospital Management Training.

Trained in Ortho Clinical Diagnostic (France) for Blood Grouping machine (Johnson and Johnson.

Trained in Brera (Italy) for Aesthetic Ultrasound machines

Hassan Baabied

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