Customer Service Web Developer

Ebrima Jeng

**** *. **. ***** **. Wichita, KS, **216 **********@*****.***

(316) 300 – 7464 https://www.linkedin.com/in/ebrima-jeng-717079128

PROFESSIONAL SUMMARY

Highly dependable Information Technology Specialist and enthusiastic team player who strives for excellence in all endeavors, seeks entry level position as part of a dynamic IT team. Business oriented with an impeccable drive for success.

College Project

Vandelay Health Insurance Benefits Application

Created a windows form application consisting of six forms each form represented a portion of the enrollment process coded in Visual Basic

Created user stories and ERD diagram

Created a database linked to the form for automatic updates.

Work Experience

Freelance Software/Web developer 2015 to present

Built and tested web applications for individual projects

Built and tested windows form applications for individual projects

Church’s Chicken

Quality Assurance Inspector 2008 to 2015

Trained, motivated, and validated store managers and teams on company standards.

Inspected stores on monthly basis making sure company standards, in the areas of quality product and customer service, were followed accordingly

CompUSA 2003 to 2008

Computer Hardware and Software consultant

Advised customers on best computer systems to purchase

Consulted with customers on hardware and software issues

Averaged 100,000 in sales on a monthly basis 2005 to 2007

Won several top sales of the month awards in the region---2005 to 2007

EDUCATION

Bachelor of Science: Computer Information Systems (CIS)

Friends University – Wichita, KS Sedgwick County 2016

GPA: 3.582 on a scale of 4.0

HONOR SOCIETY

Member of Alpha Sigma Lambda honor society Friends University 2016

CORE QUALIFICATIONS

Knowledge of SDLC

Excellent Knowledge of HTML5, CSS3, Bootstrap, JavaScript, & jQuery

Proficient in ASP.NET, C#.Net, Visual Basic.Net, and C++

Proficient in PHP

Knowledge of Database Management Systems Oracle, MySQL, & MS Access

Knowledge of SQL

Knowledge of Information Security

Great Project Management skills

Great Problem Solving skills

Exposure to cloud technologies and platforms

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