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Social Media Customer Service

Location:
Digos, Davao del Sur, Philippines
Salary:
12,000
Posted:
November 18, 2018

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Resume:

MICHAEL M. MONTEZA

Napan Goma,

Digos City ****

Philippines

Provincial Address:

Tres de Mayo,

Davao del Sur 8002

Philippines

CONTACT INFORMATION:

Cellular Phone Number

: (063) 948-***-****

E-Mail Address

: Michael ac7p7h@r.postjobfree.com

Skype ID

: Michael M. Monteza

PERSONAL INFORMATION

Nickname

: Mike

Gender

: Male

Birthday

: October 7, 1994

Nationality

: Filipino

TEST TAKEN:

Typing Test

: http://prnt.sc/box8p1

IQ Test

: http://prnt.sc/box8wo

English Proficiency Test

: http://prnt.sc/box94o

DISC Personality Test

: http://lesinda.com/DISC.pdf

ADVANCED SKILLS EARNED:

Successfully completed the 96-HOUR Virtual Assistant Training and Coaching Program at QuickDesk Virtual Solutions.

Certificate of Training Completion: https://prnt.sc/li6iep

Certificate of Training Completion for Each Course:

Course 1: https://prnt.sc/li6lj7

Introduction to Computers and MS Word : Learned different Software Types, Created Folders, Applied MS Word and Google Suites.

Course 2: https://prnt.sc/li6j74

Photo Editing : Applied Adobe PhotoShop and Canva

Course 3: https://prnt.sc/li6hi3

Social Media Marketing and Management: Created Social Media Accounts and Applied Different Techniques in Social Media Marketing particularly Facebook, Twitter, and LinkedIn. Applied different tools in Social Media Management such as Post Planner, HootSuite, and MeetEdgar

Course 4: https://prnt.sc/li6id3

Search Engine Optimization: Applied different strategies in Off-Page SEO such as Quora, Reddit, StumbleUpon, DropMyLink, Directory Submission, Social Media Marketing, Article Submission, and Blog/Forum Commenting. For On-Page SEO, we applied correct keywords/tags, Title, Content and Picture optimization.

Course 5: https://prnt.sc/li6j51

Video Editing : Created videos using Camtasia v9

Course 6: https://prnt.sc/li6i0b

WIX Web Design: Created Portfolio Website in WIX

Course 7: https://prnt.sc/li6jp9

WordPress Web Design: Created Blog Website in Wordpress, installed Divi Theme, Facebook like box and Social Media Icons plugins, add new posts and pages, created Menus and customized Home page.

Course 8: http://prntscr.com/li6gwv

Email Marketing: Created Email Campaign using Mailchimp, connect Mailchimp to Wordpress, and build Pop-Form using Bloom plugin.

Course 9: https://prnt.sc/li6klu

Administrative Assistance : Applied different tools in Administrative Assistance such as LastPass, DropBox, OneDrive, GoogleDrive, Google Calendar, URL shortener, file converter, file compression, screen recorder, Wordpress for Blog Management, MS Powerpoint, Asana and Basecamp for Project Management.

Course 10 :

Building An Online Portfolio and Guiding on How to work Online : Created an Online Portfolio in OnlineJobs.ph, Upwork.com, and LinkedIn.com

Course 11: https://prnt.sc/li6jss

Communication Skills Training: Grammar, Interview Tips, and Mock Interview

Course 12: https://prnt.sc/li6kex

Lead generation and product Sourcing

EDUCATIONAL BACKGROUND:

Bachelor’s Degree

School : Southern Philippines Marine and Aquatic School of Technology

Address : Napan Goma Digos City

Course : Bachelor of Secondary Education – T.L.E. (On Going)

Coverage : June 2015 up to present

TRAININGS:

96-Hour Virtual Assistant Training

SKILLS :

Administrative Assistance

Basic WordPress Web Designing

Basic Wix Web Designing

Video Editing

Photo Editing

Social Media Management

Social Media Marketing

Email Marketing

Email Management

Project Management

Search Engine Optimization (Off-Page/On-Page)

Word Processing

Spreadsheet

Presentation

Lead Generation

Product Sourcing

PERSONAL WEBSITE

http://www.quickdeskvirtualsolutions.com/5/michaelmonteza/wp-login.php?redirect_to=http%3A%2F%2Fwww.quickdeskvirtualsolutions.com%2F5%2Fmichaelmonteza%2Fwp-admin%2Fupdate-core.php&reauth=1

PERSONAL REFERENCES:

LESINDA P. TUBALADO

Founder/VA Coach/Web Designer

QuickDesk Virtual Solutions

Contact Number : +63-948-***-****

Email Address : ac7p7h@r.postjobfree.com

LEAH O. PELIAS

VA Coach/Graphic Designer

QuickDesk Virtual Solutions

Contact Number : +63-906-***-****

Email Address : lheyha1986@@gmail.com

ARMIE A. GLORIA

Customer Service Skills Training Coach

QuickDesk Virtual Solutions

Contact Number : +63-936-***-****

Email Address : ac7p7h@r.postjobfree.com



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