GERBY G. SIMBULAN
Contact No: 009**-********(QATAR)
E-Mail Address: ac7ous@r.postjobfree.com
PERSONAL SUMMARY
●I am an enthusiastic, friendly and natural rapport builder who has a positive attitude that is maintained even under intense pressure. I am seeking a challenging customer service position in a well reputed and quality restaurant within a worldwide hotel chain.
KEY SKILLS AND COMPETENCES
Customer service
I am driven to succeed while maintaining good camaraderie among my colleagues.
Always conveying genuine desire to help and support customer.
Managing multiple customer simultaneously.
Confident when dealing with people face to face.
Identifying opportunities for improvement of customer service.
Handling conflicting priorities.
Career History
TWE TEA, MALL of Qatar.
Waiter/ Cashier.
December 15, 2016- Present
Job Description
Fluent English and Tagalog
Calm under Pressure
Ability to do overtime and flexible with working hours.
Providing customer service.
Checking on customer to make sure they enjoy their time at the restaurant.
Escort customer to their table.
Serve food, prepare checks, present menus to customers.
Answer questions related to the specialties available at the restaurant.
Explain on how food and beverages are being prepared.
Waiting at the tables.
Taking orders and serving food and beverages.
Maintain supplies and inventory.
HAP CHAN RESTAURANT
Food Server / Team leader
July 1, 2014 – Dec 10, 2016
Tikay Malolos City Bulacan
Job Description
Provide customer service, assist in kitchen processes and generally ensure customers have an enjoyable dining experience.
Providing excellent customer service.
Refill Garnishes/Condiment.
Examine floor on periodic basis.
Monitor and ensure clean workplace and other areas for facility.
Coordinate with respective team leaders and manage all service requirements to
Oversee equipment maintenance and cleanliness of whole workstation.
LLOYD LABORATORIES
Coder Operator/Production
June 3, 2012 – January 3, 2013
1st Bulacan Industrial City
Tikay,Malolos,Bulacan
Job Description
Must code and abstract records, documents and other data sheets in a timely manner.
Verify and review their entries once data is encoded.
Encoding the expiration date of every medicine.
Packing the medicines in the trade box.
JOLLIBEE MALOLOS CROSSING
Service & Kitchen Staff
May 1, 2010 - October 1, 2010
Guinhawa, Malolos City, Bulacan
Job Description
Provide customer service, assist in kitchen processes and generally ensure customers have an enjoyable dining experience.
Providing excellent customer service .
Providing effective and exceptional service to customer's and always maintaining the station clean and organize according to Jollibee standards.
COSMETIQUE ASIA
Production Staff
Sept 1, 2011 – Feb 1, 2012
1st Bulacan Industrial City
Tikay, Malolos Bulacan
Job Description
Ensuring that all the products have the same amount of weight.
Maintaining the cleanliness of the product and also the working area.
Ensuring the product is packed presentable.
PERSONAL DATA:
Birthday : June 25 1991
Birth Place : Calumpit District Hospital
Age : 27years old
Gender : Male
Religion : Roman Catholic
Height : 5’5’’
Weight : 59 kg
Marital Status : Single
Citizenship : Filipino
Language : Tagalog/English
EDUCATIONAL BACKGROUND
Vocational : Bulacan Polytechnic College
Bulihan,Malolos, Bulacan
Course : Hotel Restaurant Services
(2007-2009)
I hereby certify that the information given above is true and correct to the best of my knowledge and belief.
GERBY G. SIMBULAN