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Customer Service Operator

Location:
Doha, Doha, Qatar
Posted:
November 14, 2018

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Resume:

GERBY G. SIMBULAN

Contact No: 009**-********(QATAR)

E-Mail Address: ac7ous@r.postjobfree.com

PERSONAL SUMMARY

●I am an enthusiastic, friendly and natural rapport builder who has a positive attitude that is maintained even under intense pressure. I am seeking a challenging customer service position in a well reputed and quality restaurant within a worldwide hotel chain.

KEY SKILLS AND COMPETENCES

Customer service

I am driven to succeed while maintaining good camaraderie among my colleagues.

Always conveying genuine desire to help and support customer.

Managing multiple customer simultaneously.

Confident when dealing with people face to face.

Identifying opportunities for improvement of customer service.

Handling conflicting priorities.

Career History

TWE TEA, MALL of Qatar.

Waiter/ Cashier.

December 15, 2016- Present

Job Description

Fluent English and Tagalog

Calm under Pressure

Ability to do overtime and flexible with working hours.

Providing customer service.

Checking on customer to make sure they enjoy their time at the restaurant.

Escort customer to their table.

Serve food, prepare checks, present menus to customers.

Answer questions related to the specialties available at the restaurant.

Explain on how food and beverages are being prepared.

Waiting at the tables.

Taking orders and serving food and beverages.

Maintain supplies and inventory.

HAP CHAN RESTAURANT

Food Server / Team leader

July 1, 2014 – Dec 10, 2016

Tikay Malolos City Bulacan

Job Description

Provide customer service, assist in kitchen processes and generally ensure customers have an enjoyable dining experience.

Providing excellent customer service.

Refill Garnishes/Condiment.

Examine floor on periodic basis.

Monitor and ensure clean workplace and other areas for facility.

Coordinate with respective team leaders and manage all service requirements to

Oversee equipment maintenance and cleanliness of whole workstation.

LLOYD LABORATORIES

Coder Operator/Production

June 3, 2012 – January 3, 2013

1st Bulacan Industrial City

Tikay,Malolos,Bulacan

Job Description

Must code and abstract records, documents and other data sheets in a timely manner.

Verify and review their entries once data is encoded.

Encoding the expiration date of every medicine.

Packing the medicines in the trade box.

JOLLIBEE MALOLOS CROSSING

Service & Kitchen Staff

May 1, 2010 - October 1, 2010

Guinhawa, Malolos City, Bulacan

Job Description

Provide customer service, assist in kitchen processes and generally ensure customers have an enjoyable dining experience.

Providing excellent customer service .

Providing effective and exceptional service to customer's and always maintaining the station clean and organize according to Jollibee standards.

COSMETIQUE ASIA

Production Staff

Sept 1, 2011 – Feb 1, 2012

1st Bulacan Industrial City

Tikay, Malolos Bulacan

Job Description

Ensuring that all the products have the same amount of weight.

Maintaining the cleanliness of the product and also the working area.

Ensuring the product is packed presentable.

PERSONAL DATA:

Birthday : June 25 1991

Birth Place : Calumpit District Hospital

Age : 27years old

Gender : Male

Religion : Roman Catholic

Height : 5’5’’

Weight : 59 kg

Marital Status : Single

Citizenship : Filipino

Language : Tagalog/English

EDUCATIONAL BACKGROUND

Vocational : Bulacan Polytechnic College

Bulihan,Malolos, Bulacan

Course : Hotel Restaurant Services

(2007-2009)

I hereby certify that the information given above is true and correct to the best of my knowledge and belief.

GERBY G. SIMBULAN



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