CANDIS R. MORGAN
SENIOR SOFTWARE ENGINEER / MAINFRAME TECHNICAL LEAD
Results-driven Senior Software Engineer with 20+ experience as Mainframe Technical Lead offering extensive knowledge of financial information technology systems. Diverse in many roles, focused and willing to go above and beyond. Thorough in client relations, requirements gathering, research, design, development/coding, determining impacts, and installations of quality software solutions. Relates business needs in a clear concise manner. Highly effective communicator with strong presentation and project management leadership. Passionate about team building and development of career paths.
Roles: Project Management, Technical Lead, COBOL Applications Developer & Support, Mentorship, Systems Analyst
Project Management: Agile, SDLC, Waterfall
Languages: COBOL, CICS, JCL, SQL, IMS DL1, DATACOM
Skills: Requirements gathering, plan, design, develop, code, maintain, modify,
document, test, install, implement, debug, resolve issues, support
Applications: WEB, Desktop, Power Select, 3270-Legacy, Mainframe
Software/Applications: Microsoft Access, Data Studio, Data Stage, JIRA,
TSO/ISPF Utilities, XPEDITER, VSAM, MS Excel & Word
Databases: DB2, IMS, IDMS, DATACOM, ACCESS, Open Systems
Operating Systems: Windows XP Professional, Windows 7, MS-DOS
DST Systems, Kansas City, MO 2003-2018
SENIOR SOFTWARE ENGINEER / MAINFRAME TECHNICAL LEAD (2014-2018)
TRAC Web – CICS, COBOL, DB2, SQL
TRAC Web Enhanced Online Reporting Phase II: Match Web online Trust Reports to Legacy Trust Reports. Mainframe technical lead working extensively with JAVA developers and architecture. Responsibilities; research, design, code, test, document and migrate all enhancements (code, JCL, database changes). Learned and performed QA role; using Zephyr, created test scripts, executed test scripts, and attained user sign off. Additionally resolved coding issues and supported production abends from Phase I. Results: Assumed three roles and project was installed successfully and on time.
TRAC Web Support Quality Initiative: Resolve issues with tickets from a new Web Implementation and rebuild quality system to mend trust with clients. Lead technical extended team offshore and local to triage, prioritize, and research to determine the root cause. Resolve issues, by designing, coding, and testing, and ran migrations/installations up the platforms. Results: Identified fees that were never charged as part of another project. Found a gap in QA training that created unnecessary tickets and made training recommendations to reduce ticket count. Successfully redeveloped a quality system and gained back client trust.
SOFTWARE ENGINEER / MAINFRAME TECHNICAL LEAD (2012-2014)
Loans - CICS, COBOL, DB2, SQL
Develop enhancements to loan processing for five systems Web, Desktop, 3270, VISION, and VOICE. Introduced taking a loan fee type of gross or net and amortization of a gross fee. Add new URL to assign a repayment method of ACH or Payroll. Lead technical team in the requirements gathering, research, coding, testing, documentation, and ran all installations up the platforms through production within strict timelines. Result: Started as COBOL applications developer and ended as project lead. Provided quality enhancements and flexibility to systems that clients could utilize additional loan options.
SOFTWARE ENGINEER / MAINFRAME TECHNICAL LEAD (2008-2012)
Fees – CICS, COBOL, DB2, SQL
Develop new fee processing of Loan Cancel fee, new TPA fees for five systems (Web, Desktop, 3270, VISION, VOICE) to include new billing method and one day fee process. Oversaw team in the requirements gathering, research, coding, testing, documentation, and ran installations up the platforms through production. Result: Generate additional revenue through new fees.
SOFTWARE ENGINEER (2003-2012)
Subaccounting, Small projects, Fairway Proxy
TRI-COM, Overland Park, KS – Mainframe Consultant
EXPERIAN, Dallas TX – Senior Programmer Analyst
Southwestern Bell Mobile Systems – Dallas TX – Programmer Analyst
Neiman Marcus – Dallas TX – Programmer Analyst
B. S. Computer Information Systems
Associates Computer Science
DeVry University, Kansas City, MO
DB2 SQL Application Programming
Managing Projects in Organization
The 7 Habits of Highly Effective People