DANIEL MA

Email: ac7or3@r.postjobfree.com

C: 289-***-****

An information technology professional with over 15 years of experience seeking a position as a

MAINFRAME DEVELOPER

HIGHLIGHTS OF QUALIFICATIONS:

More than 15 years of experience in a distributed and mainframe systems environment in a financial institute

High level of written, presentation and verbal communication in English language

Application troubleshooting

Strong understanding of system design and application development life cycle

Excellent time manager

Diligent and detail-oriented

Highly proficient in both development and maintenance environments including project leading responsibilities

Knowledge of core banking and debit card processing

Organization of tracking implementation, resource plans, cost and effort estimates

Strong analytical, organizational and problem solving skills

Highly flexible and adaptable when dealing with change in a new environment

Extensive Windows experience

Expertise in MVS, TSO/ISPF, COBOL, Hogan, Syncsort, CICS, JCL, Endevor, Fileaid, Easytrieve, Visio

EMPLOYMENT EXPERIENCE:

PROJECT DEVELOPER / BUSINESS SYSTEMS ANALYST Sep 1999 – Aug 2017

Standard Chartered Bank Hong Kong

Business Systems Analyst:

Supported core banking business in retail and corporate, created technical solutions that meet the business requirements and IT standards

Coordinated with various internal stakeholders: (EG: IVR, ATM, Cheque/Cash Deposit Machine, Internet-Banking, Teller system) to facilitate online banking via channels

Documented and communicated technical solutions to internal and external teams

Worked with business units to identify and analyze complex issues/problems; designing and implementing solutions

Resolved problems pertaining customers’ complaints and business issues

Identified for optimizing business and systems effectiveness proactively.

Projects Developer:

Project management involved Functional Specification, Technical Specification, Coding, Testing, and Implementation to cope with Business Request Definition

Led projects for Online Banking facilities in back-end process thru channels from Internet Banking, IVR, Teller Systems, and ATM.

Worked in team and independently in analyzing business requirements to provide cost effective solution

Provided training to systems staff and business users

Accomplishment

Led project and designed banking facility to interface with Internet Banking system. Achieved successful implementation without issues and resulted with permanent employment from contracted position.

Awarded for quality work engaging in Disaster Recovery Procedure (Mainframe Platform) to coordinate with various application stakeholders and external vendors.

Awarded for developing ad-hoc process for data extraction required for DPS (Deposit Protection Scheme) compliance.

CONTRACT SYSTEMS ANALYST Feb 1999 – Aug 1999

IBM Limited Hong Kong

IBM as a vendor to provide services to Dao Heng Bank for Accounting System upgrade enhancement, I worked in a project development team for analytical study, coding, testing and implementation to meet client (Dao Heng Bank) system requirement

CONTRACT SYSTEMS ANALYST Feb 1998 – Dec 1998

Hong Kong Hospital Authority Hong Kong

Y2K project management that led 6 technical staff to enhance the Human Resource system of Hong Kong Hospital Authority

Project involved impact analysis, coding, testing, coordination and implementation

Streamlined testing strategies to cope with precise testing results to meet with Y2K requirements in a timely basis

EDUCATION:

DEGREE – BACHELOR OF ARTS IN COMPUTER SCIENCE

York University, Toronto, Canada

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