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Manager Project

Alpharetta, GA
November 13, 2018

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Professional Summary

Extensive experience in Software Quality Assurance Testing for Business-to-Business and Business-to-Consumer applications in Utility, Healthcare, and Telecommunications industries.

Define the release test plan based on the strategy and vision; manage prioritization and trade-offs among customer experience, lead executive sponsorship and stakeholder engagement, and operational support load.

Excellent communication, analytical, interpersonal, and presentation skills; expert at managing multiple projects simultaneously. Comfortable working as a part of an international project team.

Continuous interaction with Product Owners, Developers, and End-Users in understanding the business Requirements and converting Requirements into Functional Test Specifications, User-Acceptance Tests.

Areas of Expertise

Agile Methodologies

Kanban and Scrum

Testing Planning

and Execution

Relational Databases

MS-SQL & Oracle

Windows, Web and

Mobile Applications

Test Management Tools

TFS and Quality Center

Performance and Security


Big Data and


Functional and Interface Testing

Defect Tracking

and Reporting

Work History

Tyler Technologies 2013 - Present

Lead Quality Analyst Duluth, GA

Involve in testing of government solutions EnerGov® and Citizens Self Service® that requires knowledge of Windows Error log, SQL Profiler, Resource Monitoring of different processes and Error reporting using Application Insights.

Working with Features built on the Microsoft Azure cloud that requires thorough knowledge of Cloud Computing operational flow such as Bus Queues and Bus Topics.

Participating in Agile ceremonies for effort estimation, sprint retro, sprint planning and backlog grooming.

Responsible for arranging QA meetings every week within the team and every month throughout the company for cross team knowledge transfer.

Performed smoke, functional and regression testing on QA, Staging, RESTful APIs and PROD environments. Design test cases for manual and automation testing to enhancing Automation skills using C# & Selenium.

Deloitte Consulting 2010 - 2012

Senior Test Analyst Atlanta, GA

Created and execute test scripts suites for daily regression runs for Georgia Medicare and Medicaid HealthTM systems.

Created public reports using Dashboard, Excel Reports and Document Generator in Quality Center to help the QA Manager and Project Manager in reporting Project status reports.

Participated in daily scrum meetings to report daily progress of Sprint planning for test planning activities

Generated Traceability matrix to map requirements, tests and defects. Document the Test results using Quality Center. Query databases to retrieve data through Joins and Select statements.

Wrote SQL queries in relational database applications for backend testing and to verify the database updates, inserts and deletions etc., of the records, and validated them.

Cricket Wireless 2006 - 2009

Quality Analyst Chicago, IL

Developed Test Plan and Test Cases for Call Rating / PDF E-Bills® based on the user stories (functional and technical requirements from Business Analyst and Developers.

Involved in manual testing of the application and tested the billing functionality, call rating, payments, bill generation, and multi-bill viewer.

Attended sprint plan JAD sessions to review the project requirements. Maintained issue trackers to track requirement and business clarifications.

Coordinated with developers to fix the bugs and conducted Functional (Positive and Negative), and Integration Testing.

Used HP Service Test for Web Services functional testing.


Master of Science - Mathematics

University of Karachi

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