Customer Service Software

Adyan Urkhusov Fairfax, VA *****

• 703-***-**** ********@*****.***

SOFTWARE QA TESTER

Qualifications Profile

Dynamic, performance-focused, and goal-oriented Software QA Tester with broad-based knowledge and experience in manual and automated black/gray box testing of web and mobile applications. Armed with solid communication and problem-solving skills. Capable of taking initiative and utilizing keen eye for detail in handling multiple projects; Coordinating efficiently with individuals from all levels, as well as providing adequate solutions to arising conflicts.

Core Competencies

Technical Acumen:

Mac OS, Windows

HTML JavaScript SQL CSS

JIRA Bugzilla Mantis Selenium WebDriver JMeter

Chrome Firefox Edge Safari

Firebug Fiddler VirtualBox

Mobizen Chrome Developer tool aLogcat

SOFTWARE QA EXPERIENCE

ZeroIn Software Corp Concord, CA

Software QA Tester 03/16 – Present

Conducted formal and informal product design reviews throughout the software development lifecycle to provide input on functional requirements, product designs, schedules and potential issues

Took part in creating test documentation from scratch (test plan, test suites, test cases, test coverage matrices);

Run GUI testing to verify web application quality with regards to Industry W3C standards;

Tested functionality using Chrome, Mozilla, Safari & Edge browsers to ensure cross-browser compatibility of the application;

Developed SQL-queries/procedures for database and backend testing

Performed functional testing of web application elements based on specific test data;

Performed comprehensive regression testing of new builds providing feedback to QA manager / developers team;

Verified fixed bugs and provided feedback / statistics on weekly Scrum meetings;

Created single team collaboration channel using Slack messenger;

Facilitated and maintained collaboration environment for QA team through Google cloud services (Google Drive, Google Docs Suite);

Prepared test environment by creating different user categories in project database to check different user roles;

Wrote test documentation test plan & created testing checklists for all sections of the web application;

Designed and created automation testing scripts in Selenium Webdriver and run them;

Performed regression testing with new releases deployed by development team;

Performed Usability testing to detect ergonomic and accessibility issues in the app;

Reported bugs to Bugzilla environment with further tracking and validation of files issued by developers;

Performed static testing and analysis of iOS / macOS application based on application elements’ charts;

Interacted with developers, system engineers, and testing teams to identify applications defects

Participated in software design review meeting creating appropriate Test Plan;

Performed functional testing on iOS devices (iPhone 5S, iPhone 6, iPhone 6S Plus, iPhone 7) and Mac OS

(MacBook Pro 2015, Air 2013 @ MacOS 10.12.3);

Worked closely with outsourced development teams overseas. 2014 – 2016 Server, Otani Japanese Steakhouse, Chantilly, VA

Worked closely with team members to meet or exceed all customer service requirements

Participated in numerous leadership opportunities, and willingly trained new hires 1 Page

Education

AA in Information Technology Northern Virginia Community College Annandale, VA 2 Page

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