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Manager Test Cases

San Jose, CA
November 13, 2018

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**** ******* **., *** ****, CA ****4 • 408-***-**** •

Scrum Master/ PM


Highly accomplished manager with 20 years of experience in software quality engineering and Scrum Master/PM

Core competencies include:

Facilitate Ceremonies (Sprint Planning, Backlog Grooming, Daily Scrum, Retrospective and Sprint Demo/Review)

Management of offshore, nearshore and local teams

Engineering Skills Gap Analysis & planning

Technical program management

Expertise in negotiation and diplomacy

Motivational public presentations and one-on-one staff mentoring

Deep knowledge of SDLC in both Agile and Waterfall settings


Scrum Master/Implementation Delivery Manager Consultant, Narvar, San Francisco April 2018 – August 2018


Monitor workflow and make timeline adjustment as needed.

Sprint Planning, Backlog Grooming, Daily Scrum

Monitor and report on agile metrics for the scrum team

Facilitate the team in coming up with their Program Increment plan

Coordinated work of geographically dispersed team

Collaborate with development to plan projects sprints

Implement maintenance and enhancement requests

Sent weekly meeting and progress reports to stakeholders and teams

Managed professional service organization and groomed the team’s full-time manager

Implement Kanban process along with necessary dashboards using Jira


Organized and optimized work planning for professional services team

Improved team velocity by incorporating advanced prioritization technique

Delivered capacity plan to the company’s executive staff

Helped the team to groom and clear up the backlog

Scrum Master/QA Manager, Determine, San Mateo, California March 2014 – January 2018


Worked closely with all Engineering, Operations and Product Management teams to continuously improve planning, research, design, production and delivery process

Coached Product Owners in creation and maintenance of Product Backlog

Provides coaching on agile values and practices while emphasizing continuous improvement.

Managed daily tasks and schedules of SQA team members

Established QA processes for the end-to-end testing functions of Enterprise Contract Management offering

Worked with Release Management to approve production releases

Overseeing all aspects of planning, implementation, and adherence to schedules

Manage end-to-end customer projects

Adopt security-testing methodologies to build automation pipeline.

Monitoring all testing efforts including UAT

Review and approve all requirements documents to support QA testing efforts

Constantly monitor QA traceability metrics from product, development, and QA teams utilizing JIRA, Confluence, and Zephyr tools


Organized new work streams to support automation and performance efforts

Optimized professional services engagement process, soon adopted by the entire engineering organization

Introduced customer issues analysis process improving heat zones identification, planning and resource allocations

Established a test automation strategy and implemented a risk-based regression testing approach in partnership with the product owner

Lead SQA, Intuit, Mountain View, California March 2006 – March 2014

Allocate tasks to onsite and offshore (Bangalore, India) test teams, responsible for test planning, estimate QA efforts, test execution, quality metrics and status reporting

Lead the quality aspects of the product developed by outsourcing vendor (Cognizant) Projects: Open and Funding, SOM, A2A transfers

Create and execute test cases and test scenarios for different APIs using SoapUI, RESTClient, JMeter

Develop test automation for functional tests in Java with TestNG framework

Modularize test cases for reusability, maintenance, and automation.

Maintain PL/SQL stored procedure library used to generate and validate data.

Work closely with developers testing APIs based on weekly sprint backlogs.

SQA Consultant, Google, Mountain View, California August 2005 – February 2006

Tested Accounting Reports for the following finance processes: charging and crediting buyers, seller cycle processing, disbursing funds to sellers, refunds, adjustments and chargeback

Tested disbursement (including rules, constraints, timeline, calculation, penalty box, holdback)

Created test cases and end-to-end test scenarios for CBG Finance and Accounting: cycle processing, fees, challenge deposits, adjustments (debit, credit), negative recovery, reports

Tested merchant API

SQA Consultant, eBay/PayPal, San Jose, California June 2004 – July 2005

Tested Teradata Conversion (PayPal Data Warehouse) Projects: Bank Account, Payments, Gift Certificates, Coupons, Points, Phone Verification, UTF8 conversion

Performed MicroStrategy Reports, Metrics and Attributes testing

Upgraded and executed functional test scripts for PayPal CRM applications

Senior SQA Engineer, Chordiant Software, San Jose, California September 2000 – April 2004

Lead the efforts as well as perform white and black box testing of the Chordiant CRM suite: Marketing Director, CTI Manager, Administration Manager

Tested of Chordiant Master Installer. (Tools Platform and Environment)

Design and execute test cases for Dialog Designer RDBMS features

Dialog Server load testing using LoadRunner

Education & Training

SCURM Alliance, Certified ScrumMaster (CSM)

SUN microsystems J2SE Installation, Management and Troubleshooting

SSIN computer school. Oracle DBA Fundamental I,II, Mountain View, CA

UCSC Extension, Java Programming, Cupertino CA

UCSC Extension, UNIX System Administration, Santa Clara, CA

Oracle University: SQL and PL/SQL, Redwood Shores, CA

UCSC Extension, Software Quality Assurance and Testing, Santa Clara, CA

Kyiv National Economic University, BS in Finance and Economics, Kyiv, Ukraine

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