Ashley M. Jones

**** ***** ***** *** *******, LA 70127 504-***-**** ac7ol5@r.postjobfree.com

Objective

To establish a career with a company that is evolving with the digital age, where I can become an asset and an educator to those that I service, as well as prove to your company that I am digitally inclined and can use my knowledge to introduce, and advocate others to digital change.

Education

ASSOCIATES OF APPLIED SCIENCE JANUARY 2007 TEXAS SCHOOL OF BUSINESS

Major: Business Administration

Skills & Abilities

DIGITAL/ TECHNOLOGY

Experienced in using various application and systems as it relates to digital change. Experienced in using tools in Microsoft Office. Also, experienced in using finance apps such as cash app, and online banking (as this applies personally to my bank).

COMMUNICATION

Able to communicate clearly and effectively in a positive tone as it relates to introducing or making recommendations of new things, communicating policy, and having meaningful job related conversations.

Has gained effective communication skills by working in industries that has strong relations to customer service such has hospitality, and restaurant industry.

LEADERSHIP

As a front desk attendant in the hospitality industry, I was able to drive customers service numbers up successfully in a quarter by motivating, and coaching my team.

Experience

GUEST RUNNER HYATT REGENCY AUG 2017-PRESENT

Create an environment for the guests designed to stimulate all senses through personal services, amenities and experiences. Follow up with guests with additional services that enhance the guests' experience

HOST NEW ORLEANS SOCIAL HOUSE JAN 2017- AUG 2017

Setting the tone for the customers’ experience by Greeting Customers as they entered the restaurant with a welcoming smile, introducing them to their server and informing them of events and specials.

HOUSEKEEPER/GUEST RUNNER HYATT REGENCY FEB 2016- JAN 2017

Create an environment for the guests designed to stimulate all senses through personal services, amenities and experiences. Follow up with guests with additional services that enhance the guests' experience

As a housekeeping I was responsible to maintaining and cleaning rooms in a timely manner. I also had to ensure each guests’ room was supplied with everything need to ensure a comfortable stay, as well as prepare rooms for the next guest visit.

SERVER/ BUSSER LE MADELINE FRENCH CAFÉ AUG 2014-NOV 2015

primary duty is to provide good customer service, take orders, and deliver food. In most situations, I would have to use my expertise to answer questions regarding the menu and recommending selections while also greeting the customers, and maintaining the cleanliness of the table.

DRIVER PAPA JOHNS JUNE 2011-JULY 2014

Deliver orders and collect payment from customers in a safe, timely, and professional manner representative of the high standards

REFERENCES AVAILABLE UPON REQUEST