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System Administrator Desktop Support

East Windsor Township, NJ
November 12, 2018

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C* Swannie Ln

East Windsor, NJ. *****

CELL 732-***-****

Home 732-***-****

Kevin Gillespie


Technical Skills

Information Tech and System Administrator seeks employment as an InfoTech/Systems Administrator in either an IT or AV role remotely or onsite support.

Dedicated Support Specialist with over thirty years experience supporting multiple location environments. Skilled problem solver over cross platforms Windows Linux Mac and Android. Troubleshoot and repair across various vendors IBM, HP Compaq, Cisco, Microsoft and many others. Also familiar with Audio/Video Vendors as well. Crestron, Polycom, AMX etc. Experience in diagnosing issues with HP, TI, Epson, Okidata and other band, laser and dot printers. Also familiar with Xerox, Canon, Ricoh and Konica copiers and network printers


2002-2018 Video Corporation of America

Systems Administrator

Provided End User Help Desk Services on all levels 1,2,3

Updated over 500 units to Windows 10

Configuration, Installation and Upgrading of End User computing and communications, services and software

Perform Help Desk Monitoring with various tools Remote Desktop, Nagios, HyperV Manager, Citrix, VmWare Airwatch and many others

Troubleshoot Hardware of all types Servers, Pc’s and Printers. Mitel Phone System as well

Manage Active Directory Services and Office 365 groups, licensing etc.

Participate in IT Technology and capabilities Planning

Experience in all Levels of Server Software Windows, Novell and some Unix.

Experienced in

1998–2002 GAM Information Systems Inc.

Network Engineer

Provided onsite and consulting services for various sized companies.

Managed an Intranet site for existing support client as well as content and software support.

Managed Novell and Microsoft Servers for Intranet, SQL, ADP Payroll Services and connectivity for printing and file services.

Managed a group for support of desktop operations including software, hardware and prioritize tickets for critical issues

Support for desktop applications and hardware as well in a Wan environment

Installation and support for Microsoft and Novell platforms.

Experienced in Windows 95, 98, NT 4.0 and 2000 server and desktop

As well as Novell 3 .11, 3.12, 4 and 5 server software.

Experience in backup hardware and software as Cheyenne and Veritas products and various tape hardware ie. HP. Exabyte and others.

Involved in desktop configurations hardware and software rollouts to various offices nationwide with vendors as HP, Dell, Compaq and IBM.

1995-1998 DSR Senator Lines

System Administrator

System and hardware support in Novell 3.12 and 4.11 environments.

Help desk for multiple site locations and remote users.

Desktop support in a Windows 3.11, 95, 98 and NT 4.0 .

Managed terminal servers, connectivity,hubs and switches

Responsible for over 1000 users nationwide for remote and local software and hardware issues with various vendors ie. Hp, Compaq, Dell, and others

1989–1995 Emtec Inc.

Network/Production Supervisor

Managed a Production Department of 25 People

Provided on site support for Fortune 500 clients.

System Administrator for an onsite client.

Supervisor in the configuration department for new products.

Network server production in Novell and Windows NT. environments.

Supported multiple platforms in Windows and Novell.

Managed a support production group for end user delivering new products

Involved with various vendors as Compaq, IBM, Epson and others.


2002Middlesex County College

Certificate in Web Development.

Extensive program involving Html,Dreamweaver, Photoshop, Image Ready, Cascading Style Sheets, Javascript, CGI/PERL, MYSQL, Database Management, and also Web Design Development.

1984–1986 Thomas Edison College

Associates Degree in Computer Systems and Robotics

Extensive electronics and computer language programming.


2017 Polycom Real Presence Clariti Sales and Training

2016 Procore Certification in all Phases of Study

2015 Cisco ICND2.0 Part 1 and Part 2

2012 Citrix Xen App 6.5

2012 Windows Server Configuration 2008

2012 Windows Exchange 2010 Configuration

2006 Windows Exchange Server 2003 Configuration

2005 Windows Sql Server 2000

2005 Citrix Presentation Server 4.0

2004 Linux Certification

2000 Netware 3.1, 4, 5 Certification

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