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Engineer Software

Cupertino, CA
November 12, 2018

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Anna Mist

***** ****** ***, *********, **


Professional Summary

Detail-oriented software engineer experienced with full software life-cycle including definition, development, QA, and ongoing maintenance.

Passionate about quality and have worked within SCRUM teams to implement continuous quality process improvements and enhance user experience.

Fluent in English, Hebrew, and Russian.

Professional Experience

ServiceNow Jan 2015 – Nov 2017

Software quality assurance engineer

I was a key member of the Service Mapping team which was responsible for the mapping of relationships between IT components and business services in dynamic environment.

Designed and implemented automated tests for complex features using Java with Selenium and Junit, improving the product reliability.

Developed and executed manual test cases for adequate testing coverage.

Vast hands-on testing experience with different types of testing (e.g., functional, performance, end-to-end, regression, localization, negative, scalability).

Wrote test plans, managed the test execution and results analysis.

Measured application performance across multiple platforms such as mobile devices, cross- browsers, etc.

Reproduced and diagnosed functional customer’s issues to assist the customer support team. Web/UI developer

Developed and delivered customized user-friendly web UI’s utilizing cross-browser compatible HTML5/ CSS3, AngularJS, JavaScript and JQuery.

Developed UI forms, fields, notifications and JavaScript server/client code

Collaborated with developers on the back end to seamlessly integrate code to create a dynamic and functional user experience.

Designed UI unit tests to measure the effectiveness of the SW.

Worked closely with PM, QA and UX to help iterate, improve and deliver our applications in a continuous manner.

TabTale May 2014 – Jan 2015

Applications Developer

Developed and implemented games for tablets and various mobile platforms using XML, Lua and TabTale's proprietary programming languages.

One example of an application I worked on is “Baby home adventure”:

Developed and maintained the front end functionality of the applications.

Worked closely with both on and off shore development groups.

Ensured product quality by debugging and troubleshooting the existing code. Education

Bachelor’s Degree – Computer Science 2013

Ben-Gurion University, Israel


Eclipse, Jenkins, Maven, and Git

Practical experience with SCRUM methodology

Java, Javascript,AngularJS, HTML,CSS, JQuery

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