JAMES WIEGMAN
Yorba Linda, California 92886
Cell 714-***-****
Email: ac7o3t@r.postjobfree.com
OBJECTIVE: IT Director/IT Manager
TECHNICAL SKILLS
Hardware: AS/400, Lab Instruments
Network: Routers, Switches, Hubs, Firewalls, TCP/IP, Cat5, Ethernet
Windows Server 2016, Windows 7, Windows 10
Software: IBM Fix Console, Windows 7 &10, Office 365, SharePoint,
One Drive, Cloud Technology, Solarwinds, Virtualization,
Cherwell, Bomgar, Sharepoint, One Drive, One Note, Inssider
INTERPERSONAL SKILLS
Excellent customer service orientation Ability to prioritize and meet multiple deadlines
Flexibility to meet the client’s needs Effective, efficient troubleshooting ability
PROFESSIONAL EXPERIENCE
Marriott Vacations Worldwide Newport, Ca
Lead Technical Analyst May 2008 – Current
Responsibilities include development and management of the resources and vendors for technology related projects. Design and present the presentations regarding projects and their requirements. Work in a team of 4 to support 16 properties both onsite and remotely. Demonstrate and make people clear about the project and its requirements
Direct vendors and install network equipment for new properties under construction
Perform responsibilities of planning, staffing, organizing and executing plans of the project
Develop and review floor plans and provide site surveys
Interface with customers and vendors to ensure work is completed satisfactorily and service is restored
Support Nortel Meridian and voicemail system and VOIP for over 300 end users including troubleshooting outages, call routing, call accounting, building new phones, reprogramming phones at multiple properties
Transportation Security Administration Irvine, Ca
IT Specialist August 2005 – May 2008
Coordinated all IT projects for TSA Operations at John Wayne and Long Beach airport sites to ensure company resources were utilized appropriately
Conduct regular meetings and coordinate with client team and other contractors
Compiled project status reports, coordinated project schedules, managed project meetings, and identified and resolved technical problems
Identified and analyzed systems requirements and defined project scope, requirements, and deliverables
Coordinated project activities and ensured all project phases were documented appropriately
Provided first-level contact and problem resolution for all issues for Verizon VOIP Phones which included setting and deleting settings and acted as a liaison between the VOIP vendor and internal support staff to assure accurate problem interpretation
ITResources Buena Park, CA
IT Support Specialist April 2003 – August 2005
Responsible for maintaining multiple client’s network and server functions
Server support and troubleshooting
High volume of Desktop support for various clients including support for home builder corporate offices and construction sites
Desktop roll-out
Clients: Isuzu Motors, Westview Services, Yamaha, The Olson Company, Micro Therapeutics
Richey Enterprises Anaheim, CA
Network Engineer August 1998 - April 2003
Responsible for maintaining client’s network and server functions
Server installation and configuration
Desktop roll-out
Team member on various Data Center moves
After hours on-call desktop/server support
Clients: Perot Systems, Compaq, Guidant, Dominican University, Barlow Respiratory Hospital
CERTIFICATIONS
MCP, MCSE
EDUCATION AND MILITARY EXPERIENCE
California State University, Fullerton
Bachelor of Arts, Liberal Studies
Unites States Army – Honorable Discharge
Education: Military Police School, Air Assault School
Awards: Army Achievement Medal, Good Conduct Medal
Protect personnel and property on Army installations by enforcing military laws and
Regulations, as well as controlling traffic, preventing crime, and responding to
Emergencies. Responsible for providing support to the battlefield by conducting Area
Security, Internment/Resettlement, Maneuver and Mobility Support, Law & Order, and
Police Intelligence Operations.