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Customer Service Office

Florence, South Carolina, United States
November 14, 2018

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Elizabeth James

**** *. ****** **.

Florence, SC 29501


OBJECTIVE: Seeking full time position utilizing my experience and skills.

A position in which I can showcase my organizational and

communication skills to provide outstanding customer service and/or create a productive work environment.


2013 – Current QVC Inc. RTV Coordinator (Return To Vendor)

RTV Coordinator:

Coordinate shipments being returned to Vendor. Pick Vendor shipments and key product out to help keep inventory correct.

2012 – 2013 QVC Inc. Inbound Hardgoods

Inbound Specialist:

Unload and receive truck loads of product verifying quantity and item # Put away product to its proper location using Manhattan hand held system. Pick customer orders, pack customer orders

1999 – 2012

QVC Inc. Corporate Services

Senior Office Services Associate:

Ensure all incoming mail is picked up from the Post Office and distributed accordingly within QVC internally. Process all outgoing parcels and mail using ICVS and digital postage meters. Schedule mail clerks, mail runs, and additional duties as necessary. Operate and maintain Arrival receiving system. Identify and resolve lost package issues. Train new mail clerks to perform duties as expected in their functions. Insure employee mail codes are up to date and corrected when needed. Keep all paperwork organized and filed.

2002 – 2005 Frames Motor Freight

Office Associate:

Create manifests for drivers for the following days routes. Create delivery receipts from current day Bill of Lading. Checked all delivery receipts for discrepancies and completion.

2006 – 2007 New England Motor Freight

Office Associate:

Checked all delivery receipts for discrepancies and completion.

Create Delivery Receipts from Bill of Lading for following day deliveries.

1992 1999 Smalls Formal Wear

Team Coordinator:

Inventory tracking. Receiving of goods for inventory entry. Shipping of Goods to stores for customer pick up.


Oxford Area High School – graduated 1991

Hazardous Material Certification – 2012

Trailer Door Restraint / Release Certification - 2018

Power Equipment Certification – current


Pallet Jack



Turrett Stock Picker

Stock Picker


AS400, Excel, Word, Microsoft Office, Arrival, UPS Worldship,

Manhattan, WMS, CWMS

Excellent typing skills


Time Management

Strong communication skills

Organizational skills


Team player – ability to work well with people at all levels Good work ethic

Contact this candidate