Dedicated to sustain patient & employer comfort all the time.
Performance Summary: Energetic, self motivated Workers Comp Collector with in 2+ years experience. Collect payment from insurance carriers. Submit any missing documentation and supportive notes. Contact any adjustor if needed additional explanation on denials. Appeal if claim needed for additional explanation for reviewing claim to issue payment. Contact employer if DOI or Claim number needs to be verified. Energetic, self-motivated Dental Assistant within 2+ years hands on experience in 4 handed dentistry, radiology, laboratory, sterilization and clerical duties. Proven record of managing patients utilizing exceptional communication and customer services skills. Demonstrated ability to relate to patients from diverse backgrounds and different age groups.
●Bilingual- Spanish / English
●Excellent interpersonal skills, phone manner and office etiquette.
●Strong ability to multitask, organized, disciplined and detail oriented
●CPT Codes / HCPCS coding
●Enter in patient demographics and billing with proper use of CPT and ICD 10 codes.
●Process denials, appeals, and other correspondences from third party payors.
●Flipping from CMS 1500 to Invoice
●Send claims to payors through an electronic clearning house
●Well- versed in preparing and maintaining instruments, equipment, and materials for dental procedures.
●Demonstrated ability to prepare and mix dental filling.
●Track record of providing patients with information ongoing procedures and preparing them for treatment or surgery.
●Well -versed in setting up x-rays and other dental test
●Highly skilled in greeting patents, managing appointments and keeping treatment records.
●Adept at ordering dental supplies and maintaining stock
●Proficient in reception, insurance, billing, record-keeping and general office procedures
●Scheduling Crown & Bridge
●Biohazard/ Infection control
●Written / Correspondence
●Instrument and tray set up
●Billing for workers compensation
●Requested and obtained authorizations as needed
●Followed up on unpaid accounts or denying claims for their status
●Submit appeals and reconsiderations
●Collections and adjustments
●Responsible or payment posting
●Reviews and worked denied EOB’s
Urgent Cares: Sunrise Medical Group & Sunrise Multispecialty Medical Group.
Insight Practice Partners- 08/2016- 10/2018
Family dentistry- 01/15-08/16
Cashier 12/12- 11/14
UEI College - 2014
Locke High School- 2003-2007
Jesica Soria - 323-***-****
Nancy Escobedo - 310- 254- 0897
Steve Gonzalez - 310- 986- 4975