**** ******* ***** ***********, ** ***** 443-***-****
Melissa Cunningham
Objective
To excel in a position. To work hard to achieve and meet patient’s needs.
Experience
October 2013-Present
Carroll Health Group
Westminster, MD
Medical Office Representative
Scheduling patient appointments
Checking patients in and out
Writing referrals for diagnostic tests
Obtaining preauthorization from insurance companies
Creating physicians on call schedule
Knowledgeable in Cerner and Practice Partners computer system
October 2011-October 2013
Main Street Laundry
Westminster, MD
Customer Service Representative/Manager
Manage and oversee employees
Maintain weekly schedule
Made laundry facility presentable for patrons
Caretaker of personal laundry services
June 2011-October 2011
Heltebridle Bounds INC
Taneytown, MD
Customer Service Representative
Answer phones
Claims processing
Daily Deposit
Applied payments to customers’ accounts
October 2009-June 2011
Main Street Laundry
Westminster, MD
Customer Service Representative/Manager
Managed and oversee employees
Payroll
Maintain weekly schedule
Caretaker of personal laundry services
March 2007-
September 2009 Westminster Physical Therapy Westminster, MD
Interests
Physical Therapy Aid
Assisted therapist in daily treatments
Prepared patients for therapist
Typed up patient reports
Scheduled appointments
January 1998- Advanced Radiology Westminster, MD
February 2007
Radiology Assistant
Assisted radiologist on a daily basis
Retrieved prior medical records as needed
Scheduled appointments
Answered phone, scanned paperwork
Talking and getting to know people. Problem solving. Helping people. My desire is to make a difference in people’s lives.
References
References are available on request.