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Customer Care Executive

Location:
Sliema, Sliema, Malta
Posted:
November 11, 2018

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Resume:

PERSONAL INFORMATION

Ahmet Sadik OZER

IL-Kbira Street No 78 Flat 2 St. Julians, SLM 1540 Sliema (Malta)

+356-********

ac7nxh@r.postjobfree.com

Skype ac7nxh@r.postjobfree.com

Sex Male Date of birth 15 Apr 1990 Nationality Turkish

WORK EXPERIENCE

17/06/2010–03/09/2010

Speech to Text Repoter

Show Tv LTD.

20 Temmuz Avenue Küçükçekmece / ISTANBUL, 34295 Istanbul (Turkey)

http://www.showtv.com.tr/

- Preperatıon and edıtıng of speech texts to be read by newscasters on news broadcast

- Edıtıng and sequencıng of footage to be shown on evenıng news

- Choosıng footage to be shown on news broadcast and lıasıng wıth agencıes sourcıng footage

- Photograpıc journalısm when requıred, to be broadcast on news

- Scannıng of newspapers and other medıa (socıal networks, other tv newcasts) for any current affaırs on topıcs mıssed to be ıncluded on next newsbroadcast

15/06/2011–15/09/2011

Radio Host/ TV presenter

Kent FM Ltd.

Hastane Avenue 102/77, 33120 Mersin (Turkey)

http://www.ufukturu.net/

- Hostıng and presentıng afternoon radıo programme

- Takıng call-ıns on radıo programme

- Preparıng and conductıng ıntervıews on radıo programme wıth local personalıtıes and celebrıtıes as well as the sınger Amy House

- Wrıtıng, choosıng and persentıng content aıred on radıo programme as well as preparıng musıc playlısts and dejjayıng

- Presentıng and preparıng topıcs for talkshows hosted on aır wıth call-ıns as well

16/11/2016–08/05/2017

Customer Care Officer

Win United

Level 1, 271, Tower Road Sliema, SLM 1600 Sliema (Malta)

www.hepsibahis29.com

Business or sector Other service activities

08/05/2017–Present

VIP Executive

Win United

271 Tower Road Level 1 Sliema, SLM 1600 Sliema (Malta)

www.hepsibahis29.com

Business or sector Account Management

EDUCATION AND TRAINING

15/09/2009–15/06/2011

Radio, Television Programmer

Nigde Universty

Bor Avenue 7. Km., 51240 Nigde (Turkey)

www.nigde.edu.tr

- INTRODUCTION TO PHOTOGRAPHY

- CAMERA, LIGHTING AND SHOOTING TECHNIQUES

- MASS MEDIA THEORIES

- PRESENTATION AND INTERVIEW TECHNIQUES

- SCENARIO WRITING

- TV REPORTING

- MEDIA ECONOMICS

- ETHICS OF COMMUNICATION

15/09/2011–15/06/2013

Radio, Television and Cinema

Erciyes Universty

Talas Street, 38039 Kayseri (Turkey)

iletisim.erciyes.edu.tr

- PROFESSIONEL RADIO TV AND CINEMA RESEARCHES

- RADIO PROGRAMMING

- RESEARCH METHODS INCOMMUNICATION

- CONCEPTS OF REPORTING

- PRODUCING AND DIRECTING FILM

- RHETORIC

- AESTHETICS OF ADVERTISING AND VIDEO CLIPS

- COMMUNICATION TECHNOLOGY

19/01/2015–Present

Radio Television And Cinema

Mersin Universty

Çiftlikköy Campus, 33343 Mersin (Turkey)

www.mersin.edu.tr

- RESEARCH METHODS AND TECHNICS

- IMAGE REPRESENTATION AND IDEOLOGY

- COMMUNICATION AND CULTURAL STUDIES

- SOCIAL PSYCHOLOGY AND COMMUNICATION

- CONSTRUCTION OF GENDER AND MEDIA

- COMMUNICATION AND SOCIETY

- PRODUCTION AND DIRECTING

- IMAGE, HISTORY AND MEMORY

PERSONAL SKILLS

Mother tongue(s)

Turkish

Other language(s)

UNDERSTANDING

SPEAKING

WRITING

Listening

Reading

Spoken interaction

Spoken production

C1

C1

C1

C1

C1

ESE Language School

Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user

Common European Framework of Reference for Languages

Communication skills

- Intra and inter personal communıcatıon skills applıed ın both B2B and B2C envıronments

Organisational / managerial skills

- Logistics

- Event planning and organisation

- Sourcıng

Job-related skills

- Good command of quality control processes

- Fulfil a duty quickly

- Good team player and can work on ınıtıatıve

- Reporting to senior managment

Digital skills

SELF-ASSESSMENT

Information processing

Communication

Content creation

Safety

Problem solving

Independent user

Independent user

Basic user

Independent user

Proficient user

Digital skills - Self-assessment grid



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