Tomas Kaufman-O’Reilly
**** ******** ****, *********, **, 20852
*************@*****.***
Cell: 720-***-****
http://www.linkedin.com/in/tomas5
EDUCATION
Bachelor’s Degree in Sociology 5/22/2002
University of Maryland Baltimore County Baltimore, MD
Spanish Language Degree 5/1997
Argentine School of Washington DC Washington DC
[Studied literature and writing]
PROFESSIONAL EXPERIENCE
Piedmont Global Language Solutions 11/1/2015-Present, Fairfax, VA
Independent contractor
Translates written documents from Spanish to English
Interprets Spanish audio to English text in real time.
Understands prison slang and terminology from different countries.
Bayaud Enterprises 8/14-9/14 Denver, CO
Computer Support Specialist
Helped with Resume building; created LinkedIn profiles, and assisted in job searches.
Tutored clientele in Microsoft Word and Excel in both English and Spanish
Supervised and monitored computer labs.
Public Service Credit Union 2/13- 5/13 Denver, CO
Member Relations Specialist
Maintained data log using Microsoft Excel, allowing for documentation of all records.
Gained extensive experience with Proprietary (Fraud monitoring system).
Used Microsoft Office to create company memos.
Specialized Loan Servicing 8/12-12/12 Highlands Ranch, CO
Loss Mitigation Specialist
Trained in 7 different CRM’s; able to use multiple windows.
Addressed customers in a call center environment (bilingual specialist).
Able to multi task and trouble shoot technical issues with consumers
VISA Inc. 11/08-8/12 Highlands Ranch, CO
Customer Service Associate
Visa Spanish Language Certified
Lead line agent supervisor calls, (only top 10 % of agents are elected to be lead line agents).
Gateway Academy 11/07-11/08 Centennial, CO, 80112
Pre-K teacher
Educated children on team work
Taught children reading and writing
ADDITIONAL TRAINING AND CERTIFICATES
Culinary Arts certificate 5/2005
Market Street School of Fine Cooking Denver, CO
Certificates of Achievement NET+, ICND1, ICND 2 4/4/2014
Leaderquest Training Academy Denver, CO
Certificate of Completion Interpreter Training 6/5/2016
Liberty Language Services Vienna, VA
OTHER WORK EXPERIENCE
Regis University 5/2005-5/2006, Denver, CO
Prep cook
Prepared food for the line cooks.
Monitored temperatures of vegetables.
Assisted in Catering events.
Gaetano’s Restaurant 5/2006-11/2008, Denver, CO
Cook
Prepared Pizza, Desserts and Salads
Assisted in created Menu
In charge of Chef’s Special
YMCA
Youth camp counselor 3/2006-7/2006, Littleton, CO
Tutored children with after school homework.
Assisted with children who had learning disabilities.
Helped organize field trips for summer events
Languages
Native Spanish Speaker
Native English Speaker
Technical Skills
HTML
Word Press
Built a website to do affiliate marketing for Amazon products
HOBBIES
Swing Dancing, Plays Chess, Played the Drums, Piano and Bass.