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Management Manager

Location:
Sacramento, California, 95823, United States
Posted:
November 10, 2018

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Resume:

MAURICE ALLEN

314-***-**** / 916-***-**** *540 Weatherford Way Sacramento, CA. 95823 ac7nq4@r.postjobfree.com

Several years of progressive leadership and management experience in the facility services industry with a proven track record of enhancing safety standards, operational flow, and expenditure reduction. My excellent attention to detail, interpersonal, and communication skills, along with my business acumen, provide the necessary tools to dynamically contribute to your organization in the areas of project, management, safety enhancement and overall financial growth, 20 + years of knowledge and environmental services/ housekeeping experience.

Core Competencies

Certified Chemical Management/ Facilities &Project Management/ Client Relations/CDL Class A Permit & B license/ DOT certified/Heavy Machine Operation/ Certified OSHA, TJC Training/ UAW Training, inspection/Staff Management/Epic Bed Tracking/Kronos Time Keeping/D.O.T Certified for Medical Waste Removal/ Individual Development Technical Training Environmental Service Management Program/ Certificate of Training-Train the Trainer (Some ASHES/CHESP training) HCAPHS/ Press Ganey Exp. Plant operations, security, emergency management, several years of TJC /EOC experience,leading the EOC/Safety Committees.

Education

Associates Degree. Business Administration, Saint Louis Community College

B.S. Business Administration w/Minor in Business Management /Capella University

Personal Experience

Alpha Enterprise

Aug-2018- Present

Facilities Services Consultant

Assistance customers with start up accounts

Recommend chemicals/ equipment pertaining to client needs

Schedule service repairs/PMs to maintain safe & proper equipment operations

Keep clients informed of the latest industry technology

Remove all outdated, broken and unwanted equipment

Inform clients of purchasing options

Organize and execute assigned business projects on behalf of clients ( equipment and supply needs etc.) according to client’s requirements.

Organize and execute assigned business projects on behalf of clients (equipment and supply needs etc.) according to client’s requirements.

Collect information about the client’s business through a variety of methods (shadowing, interviews, surveys, etc.).

Meet with assigned clients when needed and perform an initial assessment of a problematic situation

Formulate recommendations and solutions with attention to a client’s wishes.

Present findings and suggestions to clients with ample justification and practical advice.

Assist the client in implementing the plan and resolve any occasional discrepancies

Establish services agreements between client / Alpha Enterprise

San Benito Healthcare District

Director (Environmental Services/ Linen& Laundry Services/ Conference Room Set Ups/ Medical Waste Management Program) March 2017 – Aug 2018

Project Management and supervising and coordinating floor crew (Burnish/Stripping/Waxing Floors and Carpet care)

Management of Waste Binders (Haz Waste & Med Waste)

Coaching /Counseling staff (Corrective behavior) through discipline process

Responding appropriately to emergencies or urgent issues as they arise

Management of Daily Business Operations

Departmental Liaison

Management of departmental budget, P&L

Processed monthly departmental orders and purchases

Developed and executed new business agreements

Served as customer advocate for resolution of disputes

Developed and managed staff schedules and work assignments

Assist subordinates in developing and meeting appropriate goals and objectives

Analyzed various aspects of the business and developed best practices

Train Housekeeping Aides/ Floor Techs on Company Policies and Procedures(Compliance)

Worked with Administration, Plant Operations (Engineering) & Security on the Emergency Management, Committee

Lead EOC/Safety Committees.

Project Management for TJC building safety and accreditation

Served on Service Excellence Committee

Develop Business Cases for FTE replacement

Lead Departmental huddles and meeting

Vendor Management

EOC experience including

Lead EOC/Safety Committee.

Managed Laundry / Linen Services, process weekly orders for Acute Hospital Surgical Center, In-house Surgery Women’s Center & two SNFs

Manage conference room set ups/ audio visual equipment

Cleaned patient rooms in compliance with hospital/JACCHO policies and procedures

Project Management for JACCHO building and grounds safety and accreditation

Compliance with appropriate laws and policies to include OSHA, DOT, & EPA safety practices and procedures

Kaiser Permanente

Department Head Manager (Environmental Services/ Medical Waste Management)

Jan 2014 - Jan 2017

Project Management and supervising and coordinating floor crew (Burnish/Stripping/Waxing Floors and Carpet care)

Management of Waste Binders (Haz Waste & Med Waste)

Responding appropriately to emergencies or urgent issues as they arise

Management of Daily Business Operations

Departmental Liaison

Management of departmental budget/ P&L

Processed monthly departmental orders and purchases (One link)

Developed and executed new business agreements (Vendor Management)

Served as customer advocate for resolution of disputes

Developed and managed staff schedules and work assignments

Assist subordinates in developing and meeting appropriate goals and objectives

Analyzed various aspects of the business and developed best practices

Train Housekeeping Aides/ Floor Techs on Company Policies and Procedures(Compliance)

Changed departmental culture improved Non MPS survey scores from 75%-92.4%. By boosting, employee moral. Implemented several Managements /Staff lead events (Recognition, Rewards & Respect)

Project Management for TJC building safety and accreditation

EVS staff played a major roll in Warm Greeting &Warm Exit (Greeting & escorting members throughout the facility)

Served on Service Excellence Committee

Develop Business Cases for FTE replacement

Lead Departmental huddles and meetings

Emergency management Team

EOC experience including

Lead EOC/Safety Committee.

Worked with Administration, Plant Operations (Engineering) & Security on the Emergency Management, Committee

Lead EOC/Safety Committee

Cleaned patient rooms in compliance with hospital/JACCHO policies and procedures

Project Management for JACCHO building and grounds safety and accreditation

Compliance with appropriate laws and policies to include OSHA safety practices and procedures

Aramark (St. Louis City School District) Feb 2013 –Jan 2014

Facility Services Manager

•Project Management and supervising and coordinating floor crew (Burnish/Stripping/Waxing Floors and Carpet care)

•Responding appropriately to emergencies or urgent issues as they arise

•Management of Daily Business Operations

•Departmental Liaison

•Management of departmental budget

•Processed monthly departmental orders and purchases

•Developed and executed new business agreements (Vendor Management)

•Served as customer advocate for resolution of disputes

•Developed and managed staff schedules and work assignments

•Assist subordinates in developing and meeting appropriate goals and objectives

•Analyzed various aspects of the business and developed best practices

•Train Housekeeping Aides/ Floor Techs on Company Policies and Procedures

•Ensuring the building meets health and safety requirements

•Management of Daily Business Operations

•Managed Departmental Budget

•Processed departmental supply orders and purchases

•Served as customer advocate for resolution of disputes

•Developed and managed staff schedules and work assignments

•Assist subordinates in developing and meeting appropriate goals and objectives

•Analyze various aspects of the business and developed best practices

•Plant operations, security, emergency management,

• EOC/Safety Committee.

•Managed Contractors, Electricians, Plumbers & Utility staff

•Project Management

Church of God in Christ Kansas East Diocese

HR/ Business Consultant

April 2012 –Dec 2013

Project Management

Responsible for all HR issues

supervising and coordinating work of contractors

Management of Daily Business Operations

Responding appropriately to emergencies or urgent issues as they arise

Departmental Liaison

Developed and executed new business agreements

Developed, managed, and schedule work assignments

Assist staff in developing and meeting appropriate goals and objectives

Analyzed various aspects of the business and developed best practices

Planning best allocation and utilization of space and resources for new building or reorganizing current premises

Ensuring the building meets health and safety requirements

Serve as advocate for resolution of disputes

M. B. G.

Jan.2008 - April 2012

General Manager ((Building Services/Construction & Contract Management) Management of Daily Business Operations

Development and Management of Departmental Budget

Managed Contractors, Electricians, Plumbers & Laborers

Vendor Management

Project Management

Interview/Hiring procedures

Developed/Managed staff schedules and work assignments

Assist subordinates in developing and meeting appropriate goals and objective

Employee Evaluations/ Training

Leading weekly and monthly company meetings

Responsible for all HR issues including benefits

Update and acquire all appropriate licenses/certifications

Serviced Medical Facilities /Clinics Outpatient Surgical Centers/ Rehab/ Cancer Centers /Assisted Living /Mental Health Facilities /Professional Offices Buildings

Burnishing/stripping/ scrubbing/waxing floors

Carpet care

Performed a variety of environmental services to maintain neat and sanitary conditions; removed soiled linens from patient rooms / pick up /points and routine cleaning activities

Management of Daily Business Operations for new start up contract accounts

Managed time keeping/ completing weekly payroll

Emergency management Team

EOC experience including

Lead EOC/Safety Committee.

Worked with Administration, Emergency Management, Committee

Lead Safety Committees

SSM Healthcare Systems

St. Louis, MO. Operations Manager II

(Environmental Services/Linen& Laundry Services/ Medical Waste Management) c Aug. 2008 - Jan 2011

Project Management and supervising and coordinating work of contractors

Management of bed tracking system

Responding appropriately to emergencies or urgent issues as they arise

Management of Daily Business Operations

Departmental Liaison

Development and management of departmental budget totaling 3.5 million

Processed monthly departmental orders and purchases

Developed and executed new business agreements

Served as customer advocate for resolution of disputes

Developed and managed staff schedules and work assignments

Assist subordinates in developing and meeting appropriate goals and objectives

Analyzed various aspects of the business and developed best practices

Train Housekeeping Aides/ Floor Techs on Company Policies and Procedures

Project Management for TJC building and grounds safety and accreditation

Planning best allocation and utilization of space and resources for new building or reorganizing

current premises

Also Managed Linen& Laundry/Patient Transport Departments/Senior Living/Mental Health Facilities

Facilities Services- Managed Engineering/Maintenance staff on 2nd & 3rd shifts

plant operations, security, emergency management,

EOC experience also lead EOC/Safety Committee.

River City Investors, LLC –

St. Louis, MO Assistant General Manager (Building Services/Contract Management)

April, 2007-Aug, 2008

Project Management for property rehabilitation

Ensuring the building meets health and safety requirements

Management of Daily Business Operations

Developed and Managed Departmental Budget over1Million Dollars

Processed departmental supply orders and purchases

Served as customer advocate for resolution of disputes

Developed and managed staff schedules and work assignments

Assist subordinates in developing and meeting appropriate goals and objectives

Analyze various aspects of the business and developed best practices

Waste Management - St. Louis, MO

Oct.2002-Feb.2007

Bargaining Committee Chairman successfully negotiated a collective bargaining agreement totaling 25million

Project management for building and DOT safety inspection

Departmental Liaison

Served as customer advocate for resolution of disputes

Processed departmental supply orders and purchases

Developed work assignment standards for staff

Assist staffs with work flow processes to ensure goals and objectives are met

Ensure adherence to Collective Bargaining Agreement

Responsible for effectively and efficiently resolving complaints and grievances

Developed and submitted the negotiation amendments

99% success rate for third step grievance; 100% arbitration hearing

Worked with international representative on contract negotiations

Conducted monthly meetings between management and union officials

Local chairman for UAW local 282

Represented 475 bargaining unit members

Clean Masters Janitorial Services Saint Louis, MO

March.2001-Feb2006

Assistant Director (Environmental Services)

Trained Floor Techs on equipment and chemical use

Managed time keeping/ completing weekly payroll

Burnished, stripped, waxed, detail clean assigned facility

Coach and mentor employees also employee discipline

Coach employees on human resource issues

D.O.T Certified for medical waste removal

Management of daily business operations

Developed and managed staff schedules and work assignments

Developed and executed new business agreements

Processed monthly departmental orders and purchases

Served as customer advocate for resolution of disputes

Developed and Managed Departmental Budget

Emergency management Team

EOC experience including

Lead EOC/Safety Committee.

Worked with Administration, Plant Operations (Engineering) & Security on the Emergency Management, Committee

Lead EOC/Safety Committees

Missouri Department of Transportation (MO DOT) - St. Louis, MO

May.1999-Jan.2001

Section Manage Project management for maintenance of state facilities and roads to meet Missouri standards

Planning for future development in line with strategic business objectives

Management of Daily Transportation Operations

served as customer advocate for resolution of disputes

Developed and managed staff schedules and work assignments

Assist staff with work flow processes to ensure goals and to meet objectives

A & W Investors - St. Louis, MO

June.1996-March-1999

Operations Manager (Building Services/Contract Management

Ensures operational compliance with appropriate laws and policies to include OSHA safety practices and procedure

Development and management of departmental budget

Management of Daily Business Operations

Served as customer advocate for resolution of disputes

Developed and managed staff schedules and work assignments

Assist staff with work flow processes to ensure goals and objectives are met

Spark Clean - St. Louis, MO,

Dec.1994-May, 1996

Operations Manager (Environmental Services)

Lead floor care project team

Burnishing/scrubbing/stripping/waxing floors and carpet car

Train housekeepers’/floor techs on company policies and procedures

Prepare weekly payrolls

Prepare daily shift report

Developed and managed staff schedules and work assignments

Coaching/Mentoring staff

Employee evaluations

Lead weekly staff meeting

Safety training

Hakalyn Industries Dec.1992-Oct.1994

Operations Manager (Environmental Services)

Project Management (Burnish/Stripping/Waxing Floors and Carpet care)

Interview/Hiring Process

Trained Floor Techs on company procedures and policies

Developed and managed staff schedules and work assignments

Ensures operational compliance with appropriate laws and policies to include OSHA safety practices and procedures

Managed time keeping and prepared weekly payroll

Prepared daily shift reports for General Manager

Employee evaluations and discipline

Management of Daily Business Operations for new start up contract accounts

Coaching/Counseling and Mentoring staff

Staff evaluations and discipline

Planning best allocation and utilization of space and resources for new building or reorganizing current premises

St. Mary’s Health Center - St. Louis.MO

Jan.1987-Oct.1992

Floor Tech II (Environmental Services) Project completion (Moving furniture equipment and supplies in and around hospital departments)

Burnishing/stripping/ scrubbing/waxing floors

Carpet care

Cleaned patient rooms in compliance with hospital/JACCHO policies and procedures

Project Management for JACCHO building and grounds safety and accreditation

Compliance with appropriate laws and policies to include OSHA safety practices and procedures

Performed a variety of environmental services to maintain neat and sanitary conditions; removed soiled linens from patient rooms / pick up /points and routine cleaning activities



Contact this candidate