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Manager Management

Raleigh, North Carolina, United States
November 09, 2018

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Michael L. Stewart

**** *********** **, *******, ** 27615 ● 919-***-**** (H) ● 919-***-**** (C)

Personal Profile

A proven general and financial management expert. Director who produces results by developing personnel with a positive culture to maximize professional potential. Specialist vetting underutilized resources and locating unrealized value in mature or underperforming assets. Operational, workforce and vendor relationship management directing seven and eight figure cost savings across multiple sectors and unique disciplines. A roll-up the sleeves hands-on professional.

Professional Expertise

Financial and Sales Operation Management

Risk Management


Vendor Management

Network and Security Management

Workforce Management

Business Development

Crisis Management

Business Continuity

Relevant Experience

Charles Shadwell Group, Raleigh, NC (2/2015-Present)

Vice President/CFO

• Asset planning, valuation and high-quality investment solutions

• PP&A management and business development solutions

• Advanced support in financial, operational, growth, risk and process management

Verizon, Cary, NC (1/2017-7/2018)

Consultant Vendor Management – Corporate Governance & Negotiations

• Led corporate governance of Verizon Enterprise Solutions $1.2B vendor management

• Developed improvements solutions reducing service delivery time by 50%

MST Group, Raleigh, NC (4/2012-3/2015)

General Manager/Business Development

• Executive, small business and individual financial advisor connecting balance sheet to

improving bottom-line profitability and risk management

• Investments, Indemnity, Health, and Advanced Structured Solutions

Big Green Group, Chester, NJ (3/2009-5/2012)

Chief Financial Officer/COO

• $12M privately-held program management and telecommunications services

• Financial reporting, P&L co-ownership, cash management, investor and banking relations

MNM Enterprises, Raleigh, NC (6/2005-5/2009)

General Manager - Managing Partner

• Consultant leading technology, construction, CRO and communications enterprises,

creating high efficiency financial operations, services, project implementation, measuring

quality and collection data

• Hired by Vitel-Com as interim GM for 250 field technicians and collection workforce

AT&T (Nokia, http://www.Avaya.comLucent Technologies, Avaya) Basking Ridge, NJ (6/1992-6/2005)

Director Global Managed Services and Support (11/2002-6/2005)

Head of world-class managed services and technical professional services call center with complexed multi-tiered critical operations and groundbreaking technical data support

Director leading project managers, security team, professional services and staff in a client co-located 7 x 24 facilities with industry leading response SLAs

Complete project management and managed services product portfolio under the umbrella of a single comprehensive program. $21M annual billable revenue

Staff Director (2/2001-11/2002)

Officer’s Chief of Staff. Extensive duties in support of COO and $2B services group including negotiation and managing ombudsmen role.

Promoted to run regional services group

Liaison and negotiator with the IBEW workforce in contract compliance

Director of Field Services (1/2000-2/2001)

Headed northeastern area technician workforce services group comprising of 200 associates

Co-authored variable workforce program engaging union technicians on “As Needed Variable Basis” the first in union history

Led Eastern Region Business Continuity and Transformation Team

National Sales Account Manager (1/1998-1/2000)

Vendor support team selling enterprise telecom equipment to LEC and affiliates

Negotiated more than 6 deals in excess of seven figures

Regional CFO (6/1992-1/1998)

P&L reporting, business operations, staff supervisor and workforce relations in Great Lakes region for telecommunication enterprise


B.S., Accounting - Ohio State University

MBA, Management and Marketing- University of Detroit

Master of Business Consortium, International Business - Oxford University, United Kingdom

Board of Directors – 501c3 Children’s Flight of Hope (

FINRA - Series 7, 66, Derivatives, Insurance - Life & Health, P & C, LTC and Medicare

AVAYA- IP and Maintenance Certified

SPHR -Senior Professional Human Resources

PMP – Project Management Professional



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