**** *** ***** **, **** Point, NC 27265
919-***-**** • email@example.com
Creative and motivated communication specialist committed to maintaining positive relationships between clients and the public by providing excellent service and memorable experiences.
Fast learner, Team player, Strategic marketing, Creative, innovative, Works well under pressure, MS Office Suite, Television and print journalism, Self-starter, Deadline-driven, Blogging expert, Photo editing, Digital video production process, Social media, WordPress, Adobe Lightroom.
Temp Supplier Relations Specialist Apex Analytix - Greensboro, NC 08/2018 - 11/2018
Contact vendors via telephone to obtain a statement or an aging schedule per vendor list
Handle all calls in a professional manner and obtain weekly call targets
Locate vendors via Vendor Research Tool, internet, APEX for phone number/address
Follow up with vendors until a statement is received every three days with other factors
Track information received in appropriate databases by making notes of every conversation with vendor in the database with brief detailed notes
Review and update claims for vendors with multiple locations where the responsive vendor statement received was for the additional locations of the nonresponsive vendors.
Imaging- All responses must be imaged
Consumer Care Specialist Newell Brands – High Point, NC 06/2016 - 05/2018
Probe and determine cause of the issue with consumer's product.
Resolves product or service problems by clarifying consumer's complaint.
Select and Explain the best solution to solve the problem.
Offer Warranty options.
Process orders through Salesforce and SAP.
Resolve consumer issue via phone and email.
Production Intern 01/2016 – 05/2016
GCS-TV Cable Ch - Greensboro, NC
Produce & Edit the Weaver Wire Show using Adobe premiere.
Create and Edit Intros & Packages using Adobe Premier.
Add graphics, audio and Nat sounds to packages.
Direct show segments and edit all outside projects.
Report to head producers for weekly production meetings.
Bachelor of Science: Journalism and Mass Communications (Broadcast/Mass Media Productions) North Carolina Agricultural and Technical State University - Greensboro, North Carolina Dean's List, GPA: 3.39