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Information Technology

Location:
Toledo, Ohio, United States
Posted:
November 09, 2018

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Resume:

Dear Hiring Manager:

Please accept this letter and my resume as application for employment. I am confident that I can provide you with my full-time support and knowledge of computer hardware, software, and programming.

I received my Bachelor of Science degree in Computer Science from Bowling Green State University. During my time at the University, I worked as a computer consultant for the Information Technology Services department, and eventually obtained the position of student supervisor. After graduation, I used my education and experience to fulfill professional roles in both software development and technical support. I am sure that my extensive knowledge of computer software, hardware, and programming languages, in addition to my leadership and management skills, would be beneficial to your company.

My professional experience includes:

* providing software and hardware technical support for customer service, sales, and development departments

* development of software to aid various health care clients to create easy-to-read and straightforward statements and letters for their patients and guarantors

* applying and broadening my knowledge of C/C++ and other high-level programming languages and software

* using MySQL for custom database programming.

I look forward to an opportunity to meet with you, to discuss my qualifications as they relate to your business needs. In the meantime, I can be reached by telephone at 419-***-****, or by e-mail, at ac7nf9@r.postjobfree.com. Please feel free to contact me if you have questions.

Sincerely,

Robert L. Clark, II

Robert L. Clark, II

419-***-****

ac7nf9@r.postjobfree.com

SUMMARY

A reliable and dedicated technical support specialist with a wide variety of skills and interests, and nearly 20 years of experience in the information technology field. Principal strengths include hardware and software technical support, development of software using C/C++ and Visual Basic languages, and database programming using MySQL.

SKILLS

* Databases: MySQL, Oracle.

* Languages: C/C++, Cold Fusion, HTML, Java/JavaScript, PHP, MySQL, UNIX, Visual Basic.

* Operating Systems: Microsoft Windows (95, 98, NT Workstation, ME, XP, 7, 10), Linux (Ubuntu, Mint).

* Software: Adobe Lightroom, Adobe PhotoShop, Microsoft Office 365, Microsoft Visual Basic, Microsoft Visual C++.

EXPERIENCE

* 2012 2018: Systems Engineer, BillingTree (formerly Internet Payment Exchange, Inc.), Toledo, Ohio. Provided hardware and software systems support for customer service, sales, and development divisions.

* 2006 2011: Document Support Specialist, Emdeon (formerly ExpressBill), Toledo, Ohio. Developed software, using Visual Basic in Microsoft Visual FoxPro, to aid with patient billing and statement/letter printing and mailing, in a Windows environment.

* 2001 2005: Systems Analyst, AllianceOne, Inc., Maumee, Ohio. Developed software to load, debug, and update client-provided collections data for use with the FACS system, using the C language in a UNIX/Linux environment.

* 2000 2001: Database engineer, Image Source, Toledo, Ohio. Programmed and designed databases and interfaces for use with various web sites.

* 1996 2000: Micro-Support Technician, Bowling Green, Ohio. Consulted and aided undergraduate and graduate student clients with various software and hardware, at Bowling Green State University. Trained and supervised various staffs of consultants and other Micro-Support Technicians.

EDUCATION

* Bowling Green State University; Bowling Green, Ohio

* Degree: Bachelor of Science in Computer Science

* Graduation date: December 18, 1999

REFERENCES

BillingTree (formerly Internet Payment Exchange, Inc.)

Previous employer

1946 N. 13th St Suite 392

Toledo, OH 43604

419-***-****

Cheryl Kresge

Customer Service Representative

BillingTree (formerly Internet Payment Exchange, Inc.)

1946 N. 13th St Suite 392

Toledo, OH 43604

419-***-****

Andreia Mahler

Senior Director of Software Development (supervisor)

BillingTree (formerly Internet Payment Exchange, Inc.)

1946 N. 13th St Suite 392

Toledo, OH 43604

419-***-****

Dennis Norman

VP, Customer Service & Application Development

BillingTree (formerly Internet Payment Exchange, Inc.)

1946 N. 13th St Suite 392

Toledo, OH 43604

419-***-****

Libby Koerner

Human Resources Manager

Emdeon Business Services

3055 Lebanon Pike

Nashville, TN 37214

615-***-****

Corrie Schuppenies

Customer Service Manager (supervisor)

Emdeon Business Services

100 N. Byrne Road

Toledo, OH 43607

419-***-****

AllianceOne, Inc.

Former employer

1684 Woodlands Dr., Suite 150

Maumee, OH 43537

800-***-****



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