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Network Engineer Customer Service

Location:
Dallas, Texas, United States
Posted:
November 09, 2018

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Resume:

Ahmed Abdalla

*** ******* ******, ***********, *******, ON M1K 4E5

416-***-**** / ac7net@r.postjobfree.com / www.ccnplessons.com

https://www.linkedin.com/in/ahmed-abdallah-903141bb/

Technical Information

Motivated resourceful Technical Specialist with solid academic and hands-on experience in the IT field, offering excellent customer service and excellent technical knowledge. Proficient in data gathering, symptoms. Expert problem-solving and troubleshooting skills, with strong analytical skills understand the interaction between computer systems, Networking, storage, database, applications and presentation layers.

Core competencies

Routing and Switching with CCNA, CCNP and windows based projects.

Documenting project network design, installing and maintenance guides to use for all present and future projects

Strong knowledge in Routing Protocols: EIGRP, OSPF, RIP, BGP, Redistribution and troubleshooting

Switching Technologies: VLAN, Spanning-Tree, Layer 3 Routing, VTP and Troubleshooting Switch Problems

Good knowledge in:

oWireshark for the network performance monitoring and T-Shooting

oVMware ESXI 6.0, Vshphere 5.5,

oAdministration of windows 2012 R2 Server

oActive Directory, Firewall, VOIP, VPN

TECHNICAL SKILLS

Networking Technologies: Routing and Switching, Firewall, vmware virtualization, Visio2007, E-DRAW 2016, wireless technologies, IPsec, IPv6, VOIP, VPN, pfsense,mikrotik, SDN, F5 ip Big-Data load balancer, CISCO, CISCO Meraki, Forti-gate, Cyperoam, PALO-ALTO, OSPF, CME, CUCM, RIPv2, EIGRP, BGP, Route Reflector(BGP), IS-IS, MPLS, VPN, SSL-VPN, Site-to-Site VPN, DMVPN, GRE, IP SLA, L3 switch, Nexus Switches, Frame Relay, STP, RPVST, VLANs, Private-VLAN’s, VTP, Ether Channel, Port Security, intervlan routing, SNMP, PRTG, Route-map, VACL, ACS, DHCP, DNS, HSRP, VRRP, GLBP, TACACS, RADIOUS, AAA, NAT, ACL, DOT1X, PPP, PPPOE, HDLC, QOS, NTP, SSH, SPAN, VRF, EVN, VSS, VPC, VPC+, Fabric Path

Software application: Server 2008 R2 Administration,exchange server 2010, HPE VAN controller

Computer Paltforms: windows XP, Vista and windows 7, 8, 10,Red hat Linux, Ubuntu Linux

Programing language: C++, C-sharp .net, Visual basic

Office applications: Word, Exel, PowerPoint 2007 to 2013

WORK HISTORY

Sr. Network Solutions Architect at Triple-Network Anaheim, USA part time from 2015

Work Remotely from home

Plan, design and implement relevant architecture, hardware and software

Install and maintain the network infrastructure including network routers, switches, wireless networking.

Build Servers from scratch, including installing and setting up server 2008 R2 and VMware ESXI VSphere and work stations

Maintain various servers such as TMG, Web, Exchange Servers,

WAN, VPN, DMVPN,MPLS connection and troubleshooting

Cisco ip phones and CUCM configuring and connectivity

Manage, operate and support network usage monitoring, performance and reporting

Perform daily management, troubleshooting and support of network, Server, storage, hardware software related issues

Network Engineer at New Vision System Canada Toronto, Canada 20 Jan 2018 till now

Plan, design and implement relevant architecture, hardware and software

Install and maintain the network infrastructure including network routers, switches, wireless networking.

Build Servers from scratch, including installing and setting up server 2008 R2 and VMware ESXI VSphere and work stations

Maintain various servers such as TMG, Web, Exchange Servers,

WAN, VPN, DMVPN,MPLS connection and troubleshooting

Cisco ip phones and CUCM configuring and connectivity

Manage, operate and support network usage monitoring, performance and reporting

Perform daily management, troubleshooting and support of network, Server, storage, hardware software related issues

Network Administrator Ministry of Electricity Control Center 10th of Ramadan, Egypt 8-2013 to 4-2017

Plan, design and implement relevant architecture, hardware and software

Install and maintain the network infrastructure including network routers, switches, wireless networking.

Build Servers from scratch, including installing and setting up server 2008 R2 and VMware ESXI VSphere and work stations

Maintain various servers such as TMG, Web, Exchange Servers,

WAN, VPN, DMVPN,MPLS connection and troubleshooting

Cisco ip phones and CUCM configuring and connectivity

Manage, operate and support network usage monitoring, performance and reporting

Perform daily management, troubleshooting and support of network, Server, storage, hardware software related issues

Network instructor IT SHARE ACADEMY CAIRO and MANSOURA branches 5-2009 to 8-2013

Teaching CCNA routing and switching

Teaching CCNP routing and switching

Teaching CCNA security

Teaching CCNA voice

Made hands-on lab and practical scenario’s with students

Register free courses in CCNA and CCNP on my youtube channel

https://www.youtube.com/channel/UCXfeRCbzr9L9nL8_bJW1gzA/playlists?view_as=subscriber

Making CCNA and CCNP online courses

Network Administrator YALLA online ISP CAIRO, EGYPT 6-2006 to 5-2009

Plan, design and implement relevant architecture, hardware and software

Install and maintain the network infrastructure including network routers, switches, wireless networking.

Manage, operate and support network usage monitoring using PRTG, performance and reporting

Perform daily management, troubleshooting and support of network, Server, storage, hardware software related issues

Building WAN, VPN, frame-relay and SDSL connection and troubleshooting

EDUCATION & CERTIFACATIONs

Bsc (bachelor of communications and Networking) faculty of engineering Mansoura University with grade of very good and ordered Seventh

CCNA – Routing and Switching

CCNP – Routing and Switching

HP Open view – Network node management

MCSA – active Directory, Network infrastructure and server 2012 R2 administration

MCSE – Monitoring, operating, configuring and deploying a private cloud with system centre



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