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Manager Software Engineer

Dublin, CA
November 12, 2018

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Professional Summary

Seasoned PeopleSoft Lead/ Consultant with over 20 years of global IT experience in design, development, implementation of business application systems, project/program management and system support. Mohan has extensive hands on technical and functional expertise in PeopleSoft HCM and PeopleSoft Enterprise Portal spanning 15 years across versions 6.x thru’ 9.x and encompassing full software development life cycles. Also have hands on experience in PeopleSoft upgrades, implementations, development, project/program management including PeopleSoft Enterprise Portal, HCM on Oracle RDBMS, Microsoft SQL server, Oracle/ Unix DB2/ MVS and DB2/ Unix platforms. Strong track record of managing projects and building client relationships. Strong technical background and excellent people management skills for problem solving and teamwork. Headed AMS Operations, for ERP and Cloud solutions, ensured seamless delivery, arrested attrition. Service delivery/project manager for multiple clients/projects.


Technology Consulting

Service Delivery Management

Risk Management

Project Management

Acquisition Integrations

Business Development

Program Management

Account Management

Professional Experience

Convergys / NGA Human Resources – Jacksonville, FL / Hyderabad, India Jan 2005 – May 2018

Head/Manager, Application Services

As Head of Application Services, played significant role in ramp-up/growth including hiring, Resource Relocation and Org Restructuring by closely working with the Executive Leadership (VPs, Sr VPs and CTO). Service Delivery manager for multiple clients.

PeopleSoft clients include Boston Scientific (BSC), Convergys (CVG), State of Texas (SOT) etc.

Implementations included PeopleSoft 8.x for SOT and BSC. Modules include ePerformance, eBenefits, eRecruit, Recruiter and Manager Self Services for BSC

Job roles included ESS, MSS projects for SOT, BSC, CVG. Supported payroll and tax updates and developed interfaces and reports using SQR, data migration/conversions

Managed implementation and supporting various 3rd party/legacy applications

Managed offshore technical team, assisted with infrastructure and interface setup. Provided managerial support on release management, change management, production support and client services, operations (Budapest, St. Johns and Bangalore service centers) support

Instrumental support contract with Wipro resulting in cost savings of $222,000 per year. Effectively managed multiple center transitions. Ensured 100% CMMi, ISO Compliance. Ensured 100% Six Sigma Yellow Belt Training for AMS Teams. Implemented NA Cost Savings Actions, improved productivity

Overall modules included PeopleSoft HCM 9.2 earlier PS releases, PeopleSoft Enterprise portal, PeopleTools, ORACLE/ UNIX, WINDOWS NT, Other Supporting apps like OrgPlus, Plateau, Vurv, eTime, EdAssist, Authoria, BI

Shands Healthcare - Gainesville, FL (University of Florida), USA May 03 – Dec 04

Senior Application Systems Analyst, PeopleSoft

Hands on PeopleSoft Techno Functional Consultant for Implementations and Upgrades

Lead Projects like Employee Self Service, eBenefits and HCM Production Support

Implementation manager for eRecruit, Recruiter and Manager Self Services

Assisted in Financials 8.4 upgrade, worked on patches/fixes and Payroll Tax Updates

PEOPLESOFT HRMS 8.3, eRecruit, eBenefits PEOPLETOOLS 8.16, DB2/ UNIX, WINDOWS 2000/NT

Fujitsu (Formerly Rapidigm Inc. - Pittsburgh, PA, USA) Jul 00 – May 03

Senior Software Engineer, PeopleSoft

Worked as Techno/Functional lead on PeopleSoft HCM Upgrades and Implementations. Provided support for entire HRMS suite which included HR, Payroll and Base Benefits, BenAdmin, eRecruit, eBenefits, Time and Labor, Recruit workforce, various interfaces, reports and new developmental activities as a consultant on various projects in different domains, for numerous clients including:

1.Gemological Institute of America (GIA), Carlsbad, CA

2.Pinkerton Securities, Westlake Village, CA

3.Community Medical Center, Fresno, CA

4.PeopleSoft 8.0 Internal Implementation – Rapidigm, Portland, OR

5.LVMH, San Francisco, CA

6.Norm Thompson, Portland, OR

7.Citrix Systems Inc., Fort Lauderdale, FL

Also, worked on HR, Payroll and Benefits SQRs/interfaces and Crystal reports conversion, PS queries, and security from one database to another. Lead various upgrade projects and tasks included:

Upgrade assessment, assisted with the data clean up as part of the Upgrade

Worked as a Technical Lead in the installation and configuration of PS 8.0 and MS SQL server 7 as part of the internal implementation. Installed and configured BEA/TUXEDO 6.5/JOLT 1.2

Configured Application Server domain and Process Scheduler server for multiple databases

Installed and configured BEA Web Logic web server. Involved in setting up the control tables. Worked on Application Messaging, Integration Broker and App Engine.

Worked on Data Extract programs using SQRs based on Client and Vendor’s Specifications

Worked on Payroll interface enhancements like Employee Demographic Data and Pay Cycle Export process and Aetna interface. Developed new reports using SQR as part of the requirement for Plan Salaries and Benefits Open Enrollment. Created operator Ids/user profiles and security.

Developed HTML report using HTML tags within SQR to generate Open Enrollment confirmation statement on the web

PEOPLESOFT HRMS 7.5x/8/8.3, PEOPLETOOLS 7.5x/7.6x/8.1x, Oracle 8.x, MS SQL SERVER, UNIX, WINDOWS 2000/NT

Consultant, USA Jan 97 – Jun 00

Software Engineer, PeopleSoft, Oracle Forms

Worked as hands on PeopleSoft Techno/Functional consultant for Implementation, upgrade & production support. Lead the technical team for the upgrade from version 7.02 to 7.5. Worked on customizing and developing of People Code, Menus, SQR interfaces, SQCs, and reports for HR, Payroll, Base Benefits, Ben Admin, Workflow routings. Worked as a consultant on in different domains for support and implementations. Clients worked at included Terra Industries Inc., Sioux City, IA (Worked as freelancer/contractor) and CSX Transportation, Jacksonville, FL (Worked through SoftTech, Jacksonville, FL)

Designed workflow-enabled business applications using worklists, added workflow routings, added application agents to panels and created Database Agents

Used PeopleSoft Query Tool to build SQL queries and PS/nVision to import information from the PeopleSoft Database into a Microsoft Excel spreadsheet

Worked on the implementation of the Training Module of PeopleSoft HRMS.

Extensively worked on the enterprise release level upgrade from PS6.02 to PS7.5



Education Qualification, Trainings & Certifications

Bachelor of Engineering, Electronics & Communications Engineering

PeopleSoft Certified

Oracle Forma and Power Builder

SuccessFactors – EC, PMGM, RCM, LMS (Certified in EC, PMGM, RCM and LMS Modules)



ERP: PeopleSoft HCM, PeopleSoft Enterprise Portal, PeopleTools


Operating Systems: UNIX, WINDOWS

Databases: ORACLE, Microsoft SQL Server, DB2


Others: OrgPlus, Learning management systems like Knowledge Planet, ORACLE DEVELOPER 2000 (FORMS 4.5/5.0, REPORTS 2.5), SQL*FORMS 3.0, POWERBUILDER 4.0/5.0, DBASE III+

Cloud Solutions: SuccessFactors

Ramamohan Ambavaram

US Citizen email: Ph: 510-***-****

Address: 2572 Avery Way, Dublin, CA 94568

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