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Human Resources Leader

Milwaukee, Wisconsin, United States
November 12, 2018

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**** **** ****** ***********, ********* 53126 414-***-****

What can effective HR leadership do for a company? Over my career, I have improved processes by thinking outside the box and implementing HR technology solutions including HRIS, ATS, Electronic On Boarding, Benefits Administration with EDI feeds, Paperless HR and Performance Management Systems.

An effective change leader with an emphasis on communication through the change cycle, I have experience working with leaders throughout the organization to effectively measure and manage change initiatives. Having implemented leadership development programs throughout my career with a focus on frontline supervision to impact strategic goals. With a background in technical recruiting for software and systems engineers in the aerospace industry, I am well adept at understanding technical business needs and implementing creative recruitment strategies to fill positions, efficiently and effectively across multiple locations.

As Director of Human Resources, I’ve had the opportunity to mentor and develop HR professionals and staff to drive process improvements across US and Canada. A true business partner, I understand what it takes to drive growth and manage change while supporting business needs. With in-depth legal training in US and Canada, I am well versed in requirements for employee relations, documentation and internal investigations. With a passion for continuous improvement and organizational development, I’ve implemented performance management strategies with an emphasis on staff engagement.

My industry experience includes aerospace, manufacturing, and healthcare in both union and non-union environments across multiple locations. I have demonstrated success in elevating and sustaining increased business results as a valued, strategic business partner.

On the personal side, people describe me as analytical, results driven, influential and pleasantly persuasive, using strong interpersonal and communication skills to initiate and execute strategic action plans.

For more information on how I may be able to help your company’s future growth, please contact me at 414-***-**** or email me at I look forward to speaking with you soon.

Best regards,

Gwen Keller

Gwen Keller

(Connect with me at:


2529 76th Street Franksville, Wisconsin 53126 414-***-****

Human Resources Executive / HR Technology Expert

Business Partner / Process Improvement / HR Technology

Organizational Development / Strategy Development / Culture Development

Talent Management / Executive Coaching / Leadership Development

An innovative, results-driven leader with strengths in HR technology and process improvements. As a change agent and visionary, I create and implement key technology solutions that elevate performance and increase the bottom line.

Building trust and credibility from the production floor to the boardroom, I work with all leaders to create an employee experience where talent development and individual goal achievement are fully aligned with organizational strategy, execution and results.

Career History and Selected Accomplishments

Director of Human Resources, Quick Cable Corporation, 2015 – October 2018. Provide strategic leadership and direction for all HR and EHS functions in this private equity backed energy storage solutions manufacturing and distribution company in the US and Canada.

Lead the development and transformation of corporate culture implementing Talent Strategy Assessment as the groundwork and improving recruitment and retention efforts, resulting in 50% improvement in voluntary turnover

Engage front line supervisory team in Leadership Development Program including effective coaching and mentoring skills, recruitment and retention strategies

Drive Strategic Workforce Planning to forecast headcount demand, analyze workforce capabilities and create plans to address skills gaps

Strategic business partner to Director of Operations developing leaders and employees to accomplish strategic goals

Elevated culture with Career Path Programs and compensation alignment allowing successful employees to engage, cross-train and excel within the organization

Key leader in EHS & OSHA Compliance utilizing in house and consultative services to effectively manage safety and OSHA compliance

Transitioned HR’s focus to value-added, strategic activities like: top talent acquisition and development, employee and management coaching, and performance management. Mentor and coach HR Generalist and HR Interns providing opportunities for professional growth

Replaced benefit broker and implemented strategies to provide quality, low cost healthcare options to employees

Human Resources Manager, Quick Cable Corporation, 2015 – 2016. Promoted to executive leadership team following one year of employment.

Negotiated 54% reduction in OSHA fines with strategies to address procedural and behavioral issues

Replaced Payroll and Human Capital Management Systems to fully automated systems including electronic on boarding, benefits administration, payroll and documentation storage

Moved to paperless HR to increase efficient access to employee files

Senior HR Generalist, Dental Associates LTD, 2012 to 2015. Provided HR technology solutions and insight into analytical trends in this $130M large dental group practice including three bargaining units across 12 locations.

Improved Staff Engagement company-wide with 97% survey participation rate engaging with Staff Satisfaction Committees across 12 locations

Reduced Turnover by 55% at one location and 7% organization wide using analytical abilities to perform Culture Audits

Reduced Time to Fill metrics by 15% with innovative recruitment outcomes successfully hiring 250 employees to staff new locations throughout Wisconsin

Impacted management effectiveness with training including Behavioral Interviewing Techniques, Staff Engagement, Workers Compensation, Unemployment and Proper Documentation

Effectively outsourced unemployment claims management to ADP improving efficiency and overall claims outcomes

Proactively enhanced system utilization including ADP HRIS & ATS, eTime, Success Factors, Microsoft SharePoint, etc.

Provided strategic leadership and direction to HR Coordinator and HR Intern

HR Administrator, Astronautics Corporation of America, 2006 to 2011. Supported the HR function with an emphasis in Recruitment, Training, Safety and OSHA Compliance in this aerospace electronics design and manufacturing company across 5 locations.

Led ERP implementation for HR department across 3 locations

Managed EHS program including OSHA compliance and workers compensation

Successfully on boarded 200+ employees in 3 years including national relocation program for technical engineering roles in Milwaukee, Madison and Phoenix

Payroll Administrator, Sullivan Schein Dental, 2005 to 2006. Processed payroll for 1700 associates nationwide, using ADP.

Led migration from paper based to electronic time off requests

Complied with Sarbanes-Oxley audit requirements

HR Assistant, Randstad North America, 2003 to 2005. Assisted with recruitment, on boarding and payroll for this staffing agency located in Huntsville, Alabama.

Acted as gatekeeper for applicants reviewing resumes and qualifying candidates for open positions

Processed new hire on boarding including I-9s, drug testing and regulatory requirements

Education / Certifications / Personal

My credentials include a Magna Cum Laude BBA in Human Resources from the University of Wisconsin-Milwaukee, Professional in Human Resources Certification (PHR) from HRCI, and Society for Human Resources Certified Professional (SHRM-CP) from SHRM. I previously served as a Board Member for the Milwaukee Area Workforce Development Board (MAWIB).

(Connect with me at:

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