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Customer Service Assistant

Location:
San Jose, California, United States
Posted:
November 06, 2018

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Resume:

669-***-****

ac7mhd@r.postjobfree.com

https://www.linkedin.com/in/evedo

Bilingual: English & Vietnamese

Eve Uyen Le

I have a passion for sharing my Vietnamese heritage and culture. I am seeking a position that allows me to share my passions and connect the Vietnamese community with the rest of the world through technology, marketing, and proper translations.

EXPERIENCE

Align Technology (Invisalign), San Jose, CA Dental Assistant January 2018 - PRESENT

● Describe in depth the benefits of Invisalign to all consumers; including Vietnamese native speakers. Providing an impact of 93% conversion.

● Vietnamese community involvement to introduce Invisalign focusing on the cultural impact of a perfect smile.

● Provide translation of Vietnamese on Align Technology’s website and internal and external company documents. Analyze writing to determine if it is appropriate for the document context.

Dr. Freeman Orthodontics, San Jose, CA Clinical Internship May 2017 - July 2017

● Expedited the talents and knowledge of Sterilizing and disinfecting instruments and equipment, preparing trays of instruments for dental procedures, and instructing patients on postoperative and general oral health care.

● Scheduled, organized, and logged dental appointments for active duty

● Filed documents to maintain an organized and efficient office environment Bank of America, San Jose, CA Customer Service Supervisor March 2015 - September 2016

● Assist Vietnamese customers with transactions, documents which require professional attention.

● Coached and developed new associates, ensured that new hires were following established policies and procedures while on the floor. EDUCATION

San Jose City College, San Jose, CA AS, Dental Assisting COMMUNITY INVOLVEMENT

Volunteer teaching Vietnamese from K-12 for VIVO

Event planner for Vietnamese Charity



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